Clement Ford

I don't know how this dealership ever accomplishes a thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built an thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built and delivered. Ford says they delivered the vehicle on January 10th and the dealership will contact me. After several days I go to the dealership and the sales guy says it wasn't there. He would check on it and get back to me. Several days ago by I hear nothing. I call Ford customer service. They state absolutely the truck is at the dealer. It pings at the dealer and they signed for it. On the 24th the dealership finally admits signing for the vehicle but still claims they have no idea where it is. Obvious lie. Head of sales lies to me about not knowing anything about it. Ford suggests I call the general manager. No call back to this day. They say the next day it's been located in a rail yard in KC. But Ford says it pinged in at their dealership and it's been signed for. So another lie. Finally get a text a month after they sign for delivery. When I come it to buy the finance department says they won't honor the financing terms agreed to when I put the money down. Head of sales Lynn Downey at the time promised. Horrible dealership. Horrible customer service. Stay away if you're ordering. They will not live up to the terms they promise. They have deceitful practices. Obviously I do not recommend. I am going to contact the Missouri AG and BBB about this dealership. I suggest anyone else with problems do the same. More

We were pleased with our experience at Clement Ford! Blake Balkenbush was our salesman and I feel like he worked for us and not against us like I’ve experienced when purchasing a car before! He made the Blake Balkenbush was our salesman and I feel like he worked for us and not against us like I’ve experienced when purchasing a car before! He made the process easy and smooth, he was kind, very knowledgeable and dealt with our questions and concerns. All of our needs were met, Blake went above and beyond to ensure our needs were met! Highly recommend getting in touch with him for all your future car purchases! More

Brandon was very pleasant to work with on the purchase of my new Ford Escape. my new Ford Escape. More

The folks at Clement were very kind and easy to work with. Good car buying experience. with. Good car buying experience. More

The people there are great to deal with however the website needs some work because of it being misleading. website needs some work because of it being misleading. More

What an experience I had. Been in contact with Josh for three weeks. I have been dealing with other dealerships and got ready to buy and they sold the vehicle. Told them I was Been in contact with Josh for three weeks. I have been dealing with other dealerships and got ready to buy and they sold the vehicle. Told them I was coming in and they still sold it. Josh knew I really wanted the vehicle and he kept an eye on it for me. It was really nice to meet the entire staff. I would definitely recommend them. Thank you Josh Sincerely David Pearson More

Brandon was very professional and courteous. I am happy to be working with him. The dealership is convenient and I look forward to a continuing relationship I am happy to be working with him. The dealership is convenient and I look forward to a continuing relationship More

Wife and I have been dealing with several dealers the past couple of weeks. Clement was the only place that treated us with attention and respect. Blake was an absolute great guy and salesperson. I highl past couple of weeks. Clement was the only place that treated us with attention and respect. Blake was an absolute great guy and salesperson. I highly recommend him and the dealership. More

Very helpful and very knowledgeable about the products they sell. Has a nice warranty program. they sell. Has a nice warranty program. More

Brandon was great to work with, not pushy at all like a lot of salesman. Extremely prompt in answering questions via email or text. He tried to answer as many questions as I threw at him but when Ford ca lot of salesman. Extremely prompt in answering questions via email or text. He tried to answer as many questions as I threw at him but when Ford can't answer the question then the salesman can't either. Clement Ford honored price protection with no ADM's on my 19 month reservation/wait. Still trying to evaluate the service department though, gas tank was empty when I went to pick up the vehicle and so was the windshield wiper fluid. More