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Clement Ford
Wentzville, MO
724 Reviews
At Clement Ford, we know that finding the right vehicle can feel overwhelming. That’s why we’re here to make your car-buying journey simple, transparent, and enjoyable...the Clement Way.
Located in the heart of Wentzville, we proudly serve St. Charles County and the Greater St. Louis area with a full-service Ford experience. Whether you're looking to upgrade to a new Ford or need expert vehicle maintenance, our state-of-the-art Service Department and Body Shop are here to keep you moving.
When you shop with us, you’ll get real value up front, no haggling required. All new vehicles include a Clement 30-Year / 300,000-Mile Powertrain Warranty at no additional cost. All preowned cars come with our 30-Day Price Match Guarantee ensures you always get the best deal. Not totally in love with your used car purchase? No problem. With our 5-Day Love It or Swap It Promise, you can exchange it with confidence.
At Clement Ford, you're in the driver's seat.literally and figuratively. From our easy financing options to top-dollar trade-in offers and helpful staff, we’re here to guide you every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 724 reviews
March 21, 2023
Worst Ford service department I have ever been to. They don’t stand by their word or their work. And on top of it basically call you a liar. As if I could make up a whole elaborate story of what I was They don’t stand by their word or their work. And on top of it basically call you a liar. As if I could make up a whole elaborate story of what I was told on the phone. Will never take my Bronco back there again. So disappointed as I loved our previous Ford dealership on WA. Do not go here. You will regret it. Was talked down to like I was an idiot. Clearly they don’t care about repeat costumers. More
by Robinlibra
Employees Worked With
Ben
March 04, 2023
Every thing was great but I,be made two request for inspection papers still haven't recieved inspection papers still haven't recieved More
by ruddyterrana
February 22, 2023
The ABSOLUTE WORST! !!!! It is almost 5 months and my car is still not legal because of this dealership! Finally got a title 4 months later but the title manager put 459, !!!! It is almost 5 months and my car is still not legal because of this dealership! Finally got a title 4 months later but the title manager put 459,000 miles on the back of the titles instead of 45900. So DMV would not license the vehicle. I call and the title manager hung up on me. Mike and Kevin NEVER return calls! More
by Judy
Employees Worked With
Mike Zuppardi, Kevin Pettit
February 20, 2023
I don't know how this dealership ever accomplishes a thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built an thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built and delivered. Ford says they delivered the vehicle on January 10th and the dealership will contact me. After several days I go to the dealership and the sales guy says it wasn't there. He would check on it and get back to me. Several days ago by I hear nothing. I call Ford customer service. They state absolutely the truck is at the dealer. It pings at the dealer and they signed for it. On the 24th the dealership finally admits signing for the vehicle but still claims they have no idea where it is. Obvious lie. Head of sales lies to me about not knowing anything about it. Ford suggests I call the general manager. No call back to this day. They say the next day it's been located in a rail yard in KC. But Ford says it pinged in at their dealership and it's been signed for. So another lie. Finally get a text a month after they sign for delivery. When I come it to buy the finance department says they won't honor the financing terms agreed to when I put the money down. Head of sales Lynn Downey at the time promised. Horrible dealership. Horrible customer service. Stay away if you're ordering. They will not live up to the terms they promise. They have deceitful practices. Obviously I do not recommend. I am going to contact the Missouri AG and BBB about this dealership. I suggest anyone else with problems do the same. More
by Wesley Gordon
Employees Worked With
February 18, 2023
We were pleased with our experience at Clement Ford! Blake Balkenbush was our salesman and I feel like he worked for us and not against us like I’ve experienced when purchasing a car before! He made the Blake Balkenbush was our salesman and I feel like he worked for us and not against us like I’ve experienced when purchasing a car before! He made the process easy and smooth, he was kind, very knowledgeable and dealt with our questions and concerns. All of our needs were met, Blake went above and beyond to ensure our needs were met! Highly recommend getting in touch with him for all your future car purchases! More
by Ashley Gardner
Employees Worked With
Justin Londoff, Blake Balkenbush
February 13, 2023
Brandon was very pleasant to work with on the purchase of my new Ford Escape. my new Ford Escape. More
by Southerngirl9308
Employees Worked With
February 03, 2023
The people there are great to deal with however the website needs some work because of it being misleading. website needs some work because of it being misleading. More
by Williammking2004
Employees Worked With
Other Employees :
Justin Londoff, Dr. Donte Kara, Paul Mansker, Josh Davis, Josh Davis
January 31, 2023
What an experience I had. Been in contact with Josh for three weeks. I have been dealing with other dealerships and got ready to buy and they sold the vehicle. Told them I was Been in contact with Josh for three weeks. I have been dealing with other dealerships and got ready to buy and they sold the vehicle. Told them I was coming in and they still sold it. Josh knew I really wanted the vehicle and he kept an eye on it for me. It was really nice to meet the entire staff. I would definitely recommend them. Thank you Josh Sincerely David Pearson More
by pearson.72
Employees Worked With
Josh Davis, Josh Davis
