Clement Ford

Very Pleased with the Service I needed the first complimentary service on my used, 2011 Ford Escape as oil needed changing and I needed an "authorized" check of the transmission fl I needed the first complimentary service on my used, 2011 Ford Escape as oil needed changing and I needed an "authorized" check of the transmission fluid so that it was safe to tow behind my motorhome. This was handled properly because I brought it in at full running temperature and the service writer made sure a technician did this service item before the engine and transmission cooled down. I wasn't promised how long the job would take but I estimated to my wife it would take a little over an hour, and I was absolutely right, one hour and fifteen minutes. More

"AWESOME" My overall experience was "AWESOME" My appointment was 9a.m. was in an out @ 9:40. Asked about tires and received 2 quotes that were great. Service My overall experience was "AWESOME" My appointment was 9a.m. was in an out @ 9:40. Asked about tires and received 2 quotes that were great. Service department have always been "GREAT" now, they are even better. Keep up "AWESOME" customer service. More

Very easy purchase Good sale as person. No pressure to buy. Very knowledgeable about F150. Delivery of my truck was smooth and I was not pressured to purchase other a Good sale as person. No pressure to buy. Very knowledgeable about F150. Delivery of my truck was smooth and I was not pressured to purchase other add onnes by finance manager. More

Good, quick service. Brian Bohannon was an excellent service advisor and is handling his new role overseeing the service department in an outstanding manner. Harlan and J Brian Bohannon was an excellent service advisor and is handling his new role overseeing the service department in an outstanding manner. Harlan and Jim both dealt with me with my last appointment, and things couldn't have been better. Nice work - thanks! More

Excellent service department. Best in area The service department has always been great to work with especially Tom Lenz. He always go the extra mile for my 5 car Ford family! The service department has always been great to work with especially Tom Lenz. He always go the extra mile for my 5 car Ford family! More

Works Package service We called to see about getting an appointment for the Works Package within the next couple of weeks. We were surprised to learn we could come in that We called to see about getting an appointment for the Works Package within the next couple of weeks. We were surprised to learn we could come in that day, so we did! Friendly technician (as usual!), quick service. Always a pleasure to do business with Marshall Ford!! More

The Service Advisors are great! Service advisors are great! Not a hundred percent happy with the Professional Union Mechanics, but that's anywhere. Jim is a great car salesman also. Service advisors are great! Not a hundred percent happy with the Professional Union Mechanics, but that's anywhere. Jim is a great car salesman also. More

Inspection for license renewal. On time didn't wait long. Answered all question. Good experience. Employees very accommodating. Comfortable place to wait. Price was right. Thank you On time didn't wait long. Answered all question. Good experience. Employees very accommodating. Comfortable place to wait. Price was right. Thank you Marshall Ford. More

Great Service I was greeted by professional friendly employees all of which had very welcoming smiles. Everyone was explained the service that was being done on my I was greeted by professional friendly employees all of which had very welcoming smiles. Everyone was explained the service that was being done on my car and an approximate time to be completed. It was a good experience. More

Oil change tire rotation Efficient and completed on time. Faster than previous times for same service. Pleasant surprise only took about 30 min. Justin was very attentive to Efficient and completed on time. Faster than previous times for same service. Pleasant surprise only took about 30 min. Justin was very attentive to my input and request to have fuses checked. More