Cloninger Ford of Hickory

Great service staff. I stopped in to get my brakes done without an appointment and they were able to work me in. I was in and out in about 1 1/2 hrs. without an appointment and they were able to work me in. I was in and out in about 1 1/2 hrs. More

Seat cover This is the second bad seat cover I have had on my 2018 F150. They are separating at the seams.Both times they have replaced the bad portion with a ne This is the second bad seat cover I have had on my 2018 F150. They are separating at the seams.Both times they have replaced the bad portion with a new cover.I really appreciate the loaners I have been given.Both have been brand new and nice.Thanks More

Awesome customer service! Steven was so nice,,,,, I was taking my Mustang to another dealership and I kept getting the run around. I decided to call the Cloniger dealership to see if they could help m I was taking my Mustang to another dealership and I kept getting the run around. I decided to call the Cloniger dealership to see if they could help me with my problems that the other dealership couldn’t or wouldn’t fix. I had taken my Mustang at least 12 times within the first year that I have owned it and they still didn’t fix my problems. Not only did they try to get me to pay for a part they broke, they also didn’t want to seem to give me a loaner car when I had bought an extended warranty that guarantees me a loaner. They also made me feel like I was an idiot. When I called Steven at Cloniger he told me right away what was wrong with it and he gave me a new loaner car. He also had them check other things on my car to make sure it didn’t need anything else done. I have bought three other cars from Cloniger and I should have bought my Mustang from them in the first place. Thank you Steven for making me feel like I could trust you guys to get it right the first time. More

Best Service After the Sale I bought my F-150 back in 2016 and absolutely loves this truck! But I have to say that I am just as happy with the service after the sale and this is I bought my F-150 back in 2016 and absolutely loves this truck! But I have to say that I am just as happy with the service after the sale and this is just as important as the truck itself. Go see Ashley in the service department, she's the best. Thank you Cloninger Ford for a job well done! More

A Pleasant Way to Buy a Car Matthew Rhyder was great to work with trading my car for a newer one. He knew everything about the car I was getting and was very helpful from start Matthew Rhyder was great to work with trading my car for a newer one. He knew everything about the car I was getting and was very helpful from start to finish. More

Great team at Cloninger. The team is professional, knowledgeable and courteous. Treated very fairly as it relates to price. Great product and awesome value. I would recommend The team is professional, knowledgeable and courteous. Treated very fairly as it relates to price. Great product and awesome value. I would recommend Cloninger Ford to family, friends and coworkers. More

Buying was easy I really enjoyed working with John Deal at Cloninger Ford. He made the whole experience easy. He communicated by phone all useful info, I live in Wins I really enjoyed working with John Deal at Cloninger Ford. He made the whole experience easy. He communicated by phone all useful info, I live in Winston-Salem so info was important not to drive that far for nothing. So I appreciate all he did, along with the rest of the folks there. More

Rear Braking Issues Ashley Jacobs was my service adviser and she was extremely helpful. To better understand the problem she had the service foreman ride with me to under Ashley Jacobs was my service adviser and she was extremely helpful. To better understand the problem she had the service foreman ride with me to understand what I was experiencing. After he confirmed, Ashley set me up with an appointment the next day, got me a ride back home, sent someone to pick me up when car was done. I tried it and problem was cured. Thank you Ashley and Cloninger Ford. More

very pleased with service I take my car in each time it needs something, I was just in for oil change and tire rotation, was very pleased with service and service rep I take my car in each time it needs something, I was just in for oil change and tire rotation, was very pleased with service and service rep More