Cloninger Ford of Hickory

My husband and I drove from Charlotte because we were told if we did we would recieve the deal we desired. Upon arrival Drew knew nothing of what we were told concerning price. We were upset and he told told if we did we would recieve the deal we desired. Upon arrival Drew knew nothing of what we were told concerning price. We were upset and he told us "Donny's job was to get us in their door...they don't care what we had to do to get there as far as our family was concerned" also, the price given to us once we were in the dealership was double what we had discussed on the phone and we were very explicit on the phone. We had a hold on an equilivent car in Rock Hill for the price we wanted we just prefered the color in Hickory and they WASTED our time knowing we drove 1.5 hours there and have 3 children that we got a sitter for on a weeknight. They didnt even attempt to negotiate saying "they only had $700 wiggle room" terrible experience...wont be back. More

Eric and Bobby were excellent and very helpful. They did a great job at helping me find the right vehicle and worked with me to get a fair price. I will be recommending Eric and Cloninger Ford. a great job at helping me find the right vehicle and worked with me to get a fair price. I will be recommending Eric and Cloninger Ford. More

Eric was great to work with! He explained the differences in the vechile models and showed me how to operate the different options that are on the car that I purchased. in the vechile models and showed me how to operate the different options that are on the car that I purchased. More

I purchased a used Ford F-250. I saw a truck online and called the dealer. I was told it was sold already but they called 2 days later saying they had a comparable truck. I purchased it that day. I think called the dealer. I was told it was sold already but they called 2 days later saying they had a comparable truck. I purchased it that day. I think the price is good but not great. More

I bought a new 2013 escape tianium from this dealership.The experience was really great. They did not have the car my wife wanted so we negociated a great price and ordered the car from the fact dealership.The experience was really great. They did not have the car my wife wanted so we negociated a great price and ordered the car from the factory. Six weeks later the car came in and Bobby honored all the previously agreed on committments. They gave me a great price for my trade in and the whole exchange went without a hitch. I would recommend this dealerr to anyone in the area. I have had service done at this dealership before and they do a really good job and are fair in their charges. More

I rate this dealership very bad, pushy and demanding, the salesman that attended me only cared about making his commmision on my sale, he did not care about me nor my best intrest, he keep telling me how goo salesman that attended me only cared about making his commmision on my sale, he did not care about me nor my best intrest, he keep telling me how good i would look in the car i purchased, and he pushed me into giving him $500 after bringing the car to my job 30 miles away. My children and i hated the care the very next day and hated him for selling it to us. It was not a family car at all which was what i needed with three kids. I have now gone to Priorty Honda of Hunterville, and my children and i are extremly happy More

When I came to this dealership, they had excellent customer service, customer satisfaction, and unbeatable price. This basically somes it up in so many words!!!!!!!!!!!!!!! customer service, customer satisfaction, and unbeatable price. This basically somes it up in so many words!!!!!!!!!!!!!!! More

Enjoyed the time that I was at this dealership. Had very knowledgable staff. Was taken care of promptly. I came to this dealership after I heard how they took care of my mother and stepfather. What they tol knowledgable staff. Was taken care of promptly. I came to this dealership after I heard how they took care of my mother and stepfather. What they told me was proven when I visited. Long time customer of Paramount Ford but I think I'll be switching to Cloninger Ford of Hickory. Looking forward to my next purchase. Also I would highly recommend Eric Smith and this dealership to friends and family. Thanks for your service, Jeff Price. More

Thanks Eric- I had an excellent experience with my trade and purchasing my new F150. Eric was very professional and FAST!! I was in and out in less then an hour. Best, CP and purchasing my new F150. Eric was very professional and FAST!! I was in and out in less then an hour. Best, CP More

Thanks, Eric, for making the purchase of the truck an enjoyable experience. You were, professional, courteous, and very helpful. Keep up the good work. We will be back to see you when we are ready to tra enjoyable experience. You were, professional, courteous, and very helpful. Keep up the good work. We will be back to see you when we are ready to trade another vehicle. Thanks again! More