Cloninger Ford of Hickory

Young salesman just tried to "people please" and couldn't back up anything he said. Kept me waiting for 6 hours on service department and just gave me excuses. Cannot get return calls or messages to repair m back up anything he said. Kept me waiting for 6 hours on service department and just gave me excuses. Cannot get return calls or messages to repair my truck! Very unprofessional, I do not recommend this dealer to anyone! More

Justin Wilson & his team did an outstanding job in correcting an electrical problem with my 2006 Mercury Grand Marquis windshield wiper system I couldn’t be more pleased. I would recommend Cloninger F correcting an electrical problem with my 2006 Mercury Grand Marquis windshield wiper system I couldn’t be more pleased. I would recommend Cloninger Ford to everyone! More

Nice and friend helpful they did a excellent service My truck is great and now My truck is great and now More

Excellent communication from the service coordinator. Our car was fixed right and in a reasonable amount of time. Our car was fixed right and in a reasonable amount of time. More

Cloniger Ford fixed my car and kept me informed along the way. The people were friendly and professional. Will definitely be back! I've bought 2 cars from them! way. The people were friendly and professional. Will definitely be back! I've bought 2 cars from them! More

I have felt confident in Cloninger Ford for service and recently to buy a vehicle. Very positive experience as always recently to buy a vehicle. Very positive experience as always More

Service department is always very helpful and willing to any and all questions I may have. Melanie, a service advisor I’ve had the past couple of times I’ve been there, has been absolutely wonderful to work any and all questions I may have. Melanie, a service advisor I’ve had the past couple of times I’ve been there, has been absolutely wonderful to work with. She makes sure she understands what I need/ want done and she doesn’t pressure me into anything that I don’t want at the moment. She takes the time to make me aware of what I may need in the coming future, if I had not already had it done. I appreciate her letting me know because some of those things I may not have thought of. More

Tested my battery for free. We're honest with me and friendly. Firestone down the street said my battery was bad. Took it here because I have a warranty with them. They said my We're honest with me and friendly. Firestone down the street said my battery was bad. Took it here because I have a warranty with them. They said my battery was great and had a strong charge. So Firestone in Hickory NC has lost my business and Ford in Hickory has gained it More

Everyone was courteous and helpful in getting my Fusion serviced. I was told what was being done @ the charges. They gave me a ride home, so I didn't have to hang around all day, very much appreciated. serviced. I was told what was being done @ the charges. They gave me a ride home, so I didn't have to hang around all day, very much appreciated. More