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Coachella Valley Volkswagen

Indio, CA

Overview
Employees
Reviews
Vehicles
4.6
163 Reviews
Welcome to Coachella Valley Volkswagen At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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79050 Varner Rd

Indio, CA

92203

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Showing 163 reviews

June 23, 2023

I took my car in for an alignment and oil change. When I received my vehicle it was pulling to the left really bad when I got it back Now my car drives like I'm in sport mode all the time it drives r More

by SSHAYES619
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Hi Sorry to hear that your vehicle isn't running right. Please reach back to Jennifer to get you in asap and we can get that handled. Thanks for the feedback. Regards Phil New (Local) Owner

Jun 24, 2023 -

SSHAYES619 responded

Hello Phill I appreciate you reaching back out to me. I'm a bit apprehensive about bringing my car back there. When I have time I'll call. Again thank you for your time.

Jun 24, 2023 -

Coachella Valley Volkswagen responded

I totally understand and appreciate you feeling a little apprehensive to bring it back... However, I want to make sure we make it right and when your ready and comfortable to reach out... Regards Phil

Helpful 1
June 22, 2023

It was great and effective I will bring my car in there again and again. More

by Jasmindesert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback and please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
June 21, 2023

I have purchased 2023 VW ID 4 xxxxxxand everyone at the Dealership was very kind and helpful under new Ownership and it has been a great experience of car purchasing , I would recommend this Dealership to More

by alikhasdaei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Spas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krzysztof Mikuta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Radi Abdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Ali, We appreciate the feedback and hope you enjoy your new vehicle. Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
June 21, 2023

Jennifer & Kevin (service dept) are very respectful & thorough. I have been taking my car for service @CVV since my purchase there. More

by KJHESS9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
June 21, 2023

Despite some difficulties arising during my recall service I am more than satisfied with the customer service I received and they were very accommodating with my schedule and went above and beyond to More

by Ian
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Ian for the feedback. Please let us know if you need anything else. Regards Phil New (Local) Owner

Helpful
June 15, 2023

Entire staff is absolutely GREAT! !!! Joe in the finance department really helped me understand what all the paperwork was!!! Would recommend C V Volkswagen to EVERYONE without he More

by wps9955
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cincotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Pestano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krzysztof Mikuta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback, Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
June 03, 2023

Amazing sales and service staff. Jacob Ortiz is awesome. Service is great too. Would highly recommend. More

by davedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Ortiz
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Jun 23, 2023 -

Coachella Valley Volkswagen responded

Hi Dave, Thank you for the feedback, and we agree "Jacob is awesome"... Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
May 30, 2023

Jacob was extremely helpful and went the extra mile to find a car advertised online. More

by Spolarichjessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and noticed that the Purchase time and finance experience wasn't 5 stars. We are aware that the timeline for purchasing and/or going through the finance process wasn't very efficient. With your feedback and others, we have implemented a new A2Z process called the POWER of ONE, which makes the process much more seamless and efficient for our customers experience. Thank you again, Phil New (Local) Owner

Helpful
May 24, 2023

Hate buying cars, but Oscar made it really easy. The dealership made me feel comfortable through the process and I was happy to find that there wasn't any surprises along the way. Save your time and More

by Karen S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Radi Todd
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Helpful
May 23, 2023

I have bought several cars from this store and I only came back because of the great service I get from them. This time was different as I met the new owners and they were very accessible and approachabl More

by Karen S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
melissa
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Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you Karen for your feedback!! It's always great to hear that the changes we've made have made a positive impact in your experience. Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

Helpful
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