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Coachella Valley Volkswagen

Cathedral City , CA

Overview
Employees
Reviews
Vehicles
4.6
186 Reviews
Welcome to Coachella Valley Volkswagen At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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E. Palm Canyon Drive

Cathedral City , CA

92234

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Showing 186 reviews

June 29, 2023

The entire staff is great! !! Jennifer was extremely helpful and was able to answer all of questions and concerns! GREAT!!!! More

by wps9955
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Valencia, Joseph Pestano, Kevin Romano
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Jul 03, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and I agree that I think they are all great :) Please let me know if there is anything else we can do for you. Regards Phil New (local) owner

June 29, 2023

Courteous and efficient service. Excellent team members. Emailed discounts are an excellent addition to good service. More

by GARCIAMARTIN87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez
Report | Print
Jul 03, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and happy that your experience was excellent. I will also look into your idea on emailing discounts or specials to our customers. Regards Phil New (local) Owner

June 28, 2023

I had to get my a/c looked at. 4000 miles on the car and it took 3 visits until it was, so far working. With the help of Steve, the service manager I don’t think it would have be More

by TTUCKER815
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Jarrold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Romano
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Jun 29, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback. Sorry that it took that many times to get the issue resolved. If there is anything else we can do for you, please don't hesitate to contact us. Regards Phil New (local) Owner

Jun 29, 2023 -

TTUCKER815 responded

Thank you but not at this time. Once it gets really hot I can make a decision if it is truly fixed. Steve, service manager gave me good service and let me know if the problem is still ongoing to contact him. Hopefully, I won’t need to. Thank you again.

June 24, 2023

Dealership is under new ownership and one could tell. I felt like they were there to help me and not themselves. More

by Rolando
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Spas, Daniel Velazquez, Joseph Pestano
Report | Print
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you Rolando for your feedback. We are only 60 days new into the store but happy that you felt comfortable with our approach. Customer and Community Focus!! Please let me know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 24, 2023

Professional services, knowledge sales person, very good customer service. Will be buying from them again. More

by jiaxinxie0108
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Spas
Report | Print
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback and happy to see your experience was very good. Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 24, 2023

As always…. GREAT service in every department!!! Coachella Valley Volkswagen has always been there for me…serving as purchases!! Great service staff and great s More

by wps9955
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Spas, David Cincotta, Joseph Pestano
Report | Print
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for the feedback, please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 24, 2023

Kevin and the entire staff are absolutely GREAT! !!!! I highly recommend CV Volkswagen service department!!!! More

by wps9955
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Chiranian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pestano, Kevin Romano
Report | Print
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and the recommendation. Please let me know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 24, 2023

Fabulous Team of guys, really had a nice time purchasing a vehicle with them. They were very helpful and more interested in what worked for me versus just selling a car. More

by Dklinginsmith
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Spas, Ali Khasdaei, Joseph Pestano
Report | Print
Jun 24, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback and happy to hear your experience was a positive one. Please let us know if there is anything else we can do. Regards Phil New (Local) Owner

June 23, 2023

Friendly staff who takes time to listen and answer any questions. Love that they rinse your car off after service. Overall, good service place for your VWs. More

by MFRASER0519
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Valencia
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you for your feedback!! Please let us know if there is anything else we can do for you. Regards Phil New (Local) Owner

June 23, 2023

Service department made me have a great client service experience. Would recommend you guys anytime. More

by BRANDON.MARQUEZ1996
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Gutierrez, Jennifer Valencia, Kevin Romano
Report | Print
Jun 23, 2023 -

Coachella Valley Volkswagen responded

Thank you Brandon for the feedback. Please let us know if there is anything else we can do in the future. Regards Phil New (Local) Owner

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