Coachella Valley Volkswagen - Service Center

Sell piece of xxxx cars to honest people who are looking to make an invest in their lives. to make an invest in their lives. More

For some reason, the service department had problems with the paperwork on the day of servicing my Passat 2022. I was promised to receive an email the following Monday in regard to the service that was done the paperwork on the day of servicing my Passat 2022. I was promised to receive an email the following Monday in regard to the service that was done on my vehicle. I never got the email from Kevin. I stopped at the Volkswagen Dealership in Coachella to get a copy of the paperwork that was promised to me. I had to wait again for the paperwork. This was my second oil change on a new vehicle that was being leased with the option to buy. Approximately 20,000 miles for a second oil change. I thought I was supposed to get my tires rotated for free according to what was sold to me when I purchased this vehicle. Apparently, the dealership has changed ownership. My first oil change was not like this, and I got my paperwork when the service was completed. I probably won't go to this Volkswagen dealership for the servicing of my vehicle in the future. Max More

Courteous and efficient service. Excellent team members. Emailed discounts are an excellent addition to good service. Excellent team members. Emailed discounts are an excellent addition to good service. More

I had to get my a/c looked at. 4000 miles on the car and it took 3 visits until it was, so far working. With the help of Steve, the service manager I don’t think it would have be 4000 miles on the car and it took 3 visits until it was, so far working. With the help of Steve, the service manager I don’t think it would have been repaired and that I wasn’t taken seriously when I told them my issue upon my first and second visit. More

Kevin and the entire staff are absolutely GREAT! !!!! I highly recommend CV Volkswagen service department!!!! !!!! I highly recommend CV Volkswagen service department!!!! More

Friendly staff who takes time to listen and answer any questions. Love that they rinse your car off after service. Overall, good service place for your VWs. questions. Love that they rinse your car off after service. Overall, good service place for your VWs. More

I took my car in for an alignment and oil change. When I received my vehicle it was pulling to the left really bad when I got it back Now my car drives like I'm in sport mode all the time it drives r When I received my vehicle it was pulling to the left really bad when I got it back Now my car drives like I'm in sport mode all the time it drives rough like my spark plugs are misfiring. I've been taken my car her for service since I moved to the valley. I'm not sure if they brought new techs along with the new management. More

Service department made me have a great client service experience. Would recommend you guys anytime. experience. Would recommend you guys anytime. More

They have always been very professional In every expect for sure I will continue to purchase vw for sure I will continue to purchase vw More

solid and dedicated team of individuals who seem to be dedicated to customer service and value! dedicated to customer service and value! More