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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.3
242 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership

301 S Hope Ave

Santa Barbara, CA

93105

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Showing 242 reviews

December 08, 2024

Good The Personal they’re Good En Good Service, good attention to the customers And good customer service by phone More

by UCSB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Huerta
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Dec 12, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2024

Communicated very well and pleasant thank you clay a a a a a a lot More

by GARRY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2024

The entire experience from A-Z was unfortunately very challenging. If you want to learn more, please call 805 570 9180 More

by CHRIS@SB-RC.COM
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Dec 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Chris, thank you for taking the time to tell us about your experience as we are always looking for ways to improve. I did speak with your wife Cara, and she did explain that there was a delay with a part, and I did explain that unfortunately we have no control over the parts; however, our team should have been in communication with her explaining this to her. I have addressed it with our service team and will use your experience to coach our team so that something like this does not happen again. We value our customers, and your feedback is invaluable to us. We hope you are willing to give us a 2nd chance. Thank you once again for allowing us the opportunity to address this with you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 28, 2024

Daniel Ybarra is a great asset to Coastal Chevrolet. He is very knowledgable, friendly and has helped me keep my cars running smoothly. My appointment was even on time! Thank you More

by SWILCOX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Very professional! Verry helpful explanation on work performed. Work was done on scheduled time. Thank you More

by JERRYRIOS805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Jerry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

I appreciated detailed explanation of what needed to be done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service More

by NANCIMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal? the head of the service department? He was friendly and we had a nice chat.
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Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Very good customer service very professional a nice and clean location good environment very professional on everything More

by rafa2cm@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Huerta
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Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Clay Hartley easy to work with. Kept me informed. All work done. Driver took me home and picked me up quickly. More

by congig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for taking the time to provide us with such positive feedback. Unfortunately, the 1-star rating doesn't align with your excellent comments. When you have a moment can you please revise your review, it would really mean a lot to us. Thank you once again for your feedback. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 19, 2024

Auto service team is not professional. They gave update about my truck to the wrong customer. More

by JIMENEZ805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charley Diaz Jaime
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk
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Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 18, 2024

Kevin and Justin both explained everything clearly. I didn’t feel pressured by either of them. Kevin knew so much about the vehicle I got and explained how to use the different features and set up ever More

by CCOLLINS805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sharpton and Justin Simas
Report | Print
Nov 21, 2024 -

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

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