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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

4.4
248 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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301 S Hope Ave

Santa Barbara, CA

93105

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Showing 248 reviews

November 25, 2024

Very professional! Verry helpful explanation on work performed. Work was done on scheduled time. Thank you More

by JERRYRIOS805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Jerry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

I appreciated detailed explanation of what needed to be done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service More

by NANCIMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal? the head of the service department? He was friendly and we had a nice chat.
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Very good customer service very professional a nice and clean location good environment very professional on everything More

by rafa2cm@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Huerta
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Clay Hartley easy to work with. Kept me informed. All work done. Driver took me home and picked me up quickly. More

by congig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for taking the time to provide us with such positive feedback. Unfortunately, the 1-star rating doesn't align with your excellent comments. When you have a moment can you please revise your review, it would really mean a lot to us. Thank you once again for your feedback. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 19, 2024

Auto service team is not professional. They gave update about my truck to the wrong customer. More

by JIMENEZ805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charley Diaz Jaime
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk
Nov 27, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 18, 2024

Kevin and Justin both explained everything clearly. I didn’t feel pressured by either of them. Kevin knew so much about the vehicle I got and explained how to use the different features and set up ever More

by CCOLLINS805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sharpton and Justin Simas
Nov 21, 2024 -

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

November 16, 2024

Thanks to JORGE MY CAR GOT AN OIL CHANGE Things are pretty tight these days ! He was so helpful told me about the SUNBIT THANKS SO MUCH now i can make sure my car runs in tip top shape THANKS TO JOR More

by THERESACALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Coastal Chevrolet Santa Barbara responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

They treated me very well! I came in with an offer from another dealer and they matched my offer so I ended up getting a better car with lower mileage for the same price More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Coastal Chevrolet Santa Barbara responded

Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 11, 2024

Easy to make appointment. ..friendly and informative staff...great service...clean facility...some nice service coupons More

by SKEEBS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Coastal Chevrolet Santa Barbara responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 08, 2024

I came in for an Multi point inspection of my Chevy Bolt. On the plus side: They replaced the cabin filter, after having called me to let me know and my authorization. And they always offer a free car clea More

by ERICSGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clay Hartley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Eric, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We truly apologize for the inconvenience caused by this. If you haven't done so already, please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 12, 2024 -

ERICSGC responded

When I came back for the issue, someone already knew that I was coming and what the issue was. He took my car right away, and came back 15mn later the problem fixed. Much better!... This time I felt that Coastal team cared about doing what it takes... Thank you,

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