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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.3
242 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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301 S Hope Ave

Santa Barbara, CA

93105

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Showing 242 reviews

October 27, 2024

Lied to us, assured us he’d take care of us, “make it worth our while “, should never be a manager. Misleading and cold as ice. Ad showed accessories that were not on the vehicle. False advertising! Stay More

by Jisaacfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Joni, thank you for allowing us the opportunity to address your concerns by providing this feedback. We understand that feeling misled can be frustrating. Our advertisements aim to provide clear and accurate information about our vehicles and pricing. We strive to ensure that all promotional materials reflect the accessories and additional features that may come with a vehicle. If there was a misunderstanding regarding what was advertised, we would like to clarify that our intention is to be transparent. We believe that our vehicles are competitively priced, even when factoring the accessories included. We encourage you to compare our prices to similar offerings in the market to see how we stack up. We sincerely apologize for any disappointment this may have caused. Marco did state that he did try to negotiate with you to get you a good deal, but also to make a deal that was feasible for our store but couldn't come to an agreement as you were set on an amount. Thank you once again for taking the time to provide this feedback, and if there is anything we can do to regain your trust please contact us directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2024

Chris was extremely knowledgeable and helpful in aiding my decision to purchase a car. In addition, everyone was very friendly and not pushy. More

by BECKYWAITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Jaime
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Nov 01, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2024

Had terrible customer service, with zero communication. Would not ever recommend to anybody I know More

by CASHTYLER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Here at Coastal Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 285-8498 to discuss ways we can better serve you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

This is the worst car buying experience I have ever had. I would never do business with this organization again. More

by JBERG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Jaime
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Oct 26, 2024 -

Coastal Chevrolet Santa Barbara responded

We are disappointed to hear that you did not have a more positive experience with us. Here at Coastal Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 285-8498 to discuss ways we can better serve you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

Exceptionally Professional ! Prompt and Courteous service ! Both Service Manager Jason & Daniel are always there to solve my Car issues! Thanks More

by IGUERINTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we're happy you found our staff to be so supportive during your service visit. We strive for 100% satisfaction, and it is gratifying to see you had such a positive experience Coastal Chevrolet. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

Service was prompt, courtesy ride offered, and check out was quick. Clay was excellent, courteous, and efficient. More

by IMALCC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2024

Best personalized service delivered with a caring human touch. They expedited the service while I waited.Exceeding my exoectations. More

by DEEBEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

October 16, 2024

It was GREAT I can't put in words how Wonderful they were to me. More

by CAROLYN.JACKSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Carolyn, your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

October 15, 2024

Jorge is excellent very well with communication and in timely manner! Will definitely recommend him to everyone!! More

by KMon805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for the recommendation, and have an amazing day!

October 14, 2024

My experience with Josiah Authier was fantastic. He was very knowledgeable and very professional, The whole experience was painless. I would defiantly recommend Josiah Authier and Costal Chevrolet S More

by JWMCDUFFEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

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