Coastal Kia - Service Center
Wilmington, NC
3,387 Reviews of Coastal Kia - Service Center
Great car care Thank you Bob for always being so professional and kind each time I have been in your service area. The attention to detail impresses me each time I Thank you Bob for always being so professional and kind each time I have been in your service area. The attention to detail impresses me each time I interact with you whether over the phone or in person. Keep up the good work. More
EXCELLENT CUSTOMER SERVICE AS ALWAYS Was met in the parking lot by Sam,who remembered my name,hadnt seen him in quite awhile.I was amazed that he remembered me.The service was friendly an Was met in the parking lot by Sam,who remembered my name,hadnt seen him in quite awhile.I was amazed that he remembered me.The service was friendly and easy as usual...I have been a customer for a long time,this is my 4th KIA from this dealership.I would never go anywhere else love these guys and girls. More
Customer Service We went for an oil change, Sam in customer service was very good. He is one of the best customer service reps I have dealt with. We went for an oil change, Sam in customer service was very good. He is one of the best customer service reps I have dealt with. More
Very responsive to my needs. Courteous and dedicated staff. I bought my 2016 Kia in 2017. So far I am very pleased with it and the service. Sam was very helpful. I observed his excellent customer service skills I bought my 2016 Kia in 2017. So far I am very pleased with it and the service. Sam was very helpful. I observed his excellent customer service skills as he interacted on the phone with a customer. More
Great service Sam in service was very much on top of it and was very helpful he did a great job. I would highly recommend working with Sam. Sam in service was very much on top of it and was very helpful he did a great job. I would highly recommend working with Sam. More
Awesome service The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, eve The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, even though I am! More
Outstanding service Bob, as well as, the rest of your service department deliver a positive customer experience every time. Bob especially is an asset to your company and Bob, as well as, the rest of your service department deliver a positive customer experience every time. Bob especially is an asset to your company and should be your employee of the year. More
Service visit Thanks Sam for great customer service. And I waited and it was done when he said it would be! They provided snacks too. And had the tv on Thanks Sam for great customer service. And I waited and it was done when he said it would be! They provided snacks too. And had the tv on More
Service foot rest Great got done what I was there for done quickly, washed my car as well, for me out the door so I could get back to work doordashing. Great got done what I was there for done quickly, washed my car as well, for me out the door so I could get back to work doordashing. More
Sam in Service Dept. I always ask for Sam in the Service Department because he knows how to treat customers well. A shout out to Bob as well. He gave me a ride, so I cou I always ask for Sam in the Service Department because he knows how to treat customers well. A shout out to Bob as well. He gave me a ride, so I could get some Christmas shopping done instead of waiting in the Service Department. He was extremely polite and friendly. More