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Coastal Kia - Service Center
Wilmington, NC
2,775 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,776 Reviews of Coastal Kia - Service Center
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May 06, 2024
Very friendly and willing to make sure that the customer experience was full filed to the customer’s satisfaction. experience was full filed to the customer’s satisfaction. More
by BOSREPAIR
Verified CustomerEmployees Worked With
Helpful May 05, 2024
Thank you Coastal Kia! And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehic And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehicle needs and doesn't need. I also appreciate how clean and comfortable the service waiting area is. I love my Kia! 😊 More
by SD
Employees Worked With
May 04, 2024
Bob was quick to let me know what the problem was and how he fixed it. he fixed it. More
by rohrerp
Employees Worked With
May 03, 2024
People were friendly. The place was nice and clean. Service was relatively quick. Had free snacks. The place was nice and clean. Service was relatively quick. Had free snacks. More
by MICHAELMONTALBANO88
May 03, 2024
I have bought 3 cars from this dealership over the years so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he w so I have been a customer since before it was Coastal Kia. Sam, Bob, and Gary have always been great to work with. Sam assisted me this time and he was great as usual! My car was ready earlier than expected, which was a plus. More
by CRYSTALD0
Employees Worked With
May 03, 2024
My service manager was a great communicator and answered my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have my technical questions without hesitation. I am however dismayed that management felt the need to add a surcharge for use of a credit card. I have always spoken highly of the dealership, even when I was charged a $9000.00 premium over sticker price, but using the ruse of a surcharge of 3% to pay for a cost of doing business seems lame. The dealership is not Cracker Barrel and should not act like it is. Otherwise see you in 3 months. More
by RANDYWILBERT1876
Employees Worked With
May 03, 2024
Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More
by ARUS.ARAMYAN
May 02, 2024
We’re very polite and nice. The place was well clean and was done at reasonable time as he said The place was well clean and was done at reasonable time as he said More
by CINDYCRIBB
Employees Worked With
May 02, 2024
Everyone was kind and helpful. It didn’t take too long. Overall it was a great experience. It didn’t take too long. Overall it was a great experience. More
by tcampwish
May 02, 2024
The service is always friendly and informative. The service agents are always attentive to ensuring I am comfortable and understand what is going on with my car. The service agents are always attentive to ensuring I am comfortable and understand what is going on with my car. More
by SLBRALNC21
