Coastal Kia - Service Center
Wilmington, NC
2,705 Reviews of Coastal Kia - Service Center
Coastal Kia staff were great to work with and gave us a good price on our new Telluride and our trade-in. Super friendly and very helpful with no pressure on sales. good price on our new Telluride and our trade-in. Super friendly and very helpful with no pressure on sales. More
My vehicle was serviced within the time given at my appointment time. The wait went more quickly due to all the convenience that were available. All of my vehicle needs were accomplished. appointment time. The wait went more quickly due to all the convenience that were available. All of my vehicle needs were accomplished. More
Had a flat on a Saturday afternoon. After Kia roadside got our spare on, we went to Kia to see if they could get us a new tire. They quickly got it done for us and also did the oil chan After Kia roadside got our spare on, we went to Kia to see if they could get us a new tire. They quickly got it done for us and also did the oil change and inspection so I didn’t have to make another trip. More
Beyond impressed with the quality, efficiency, and atmosphere of this service location. Service was prompt and communication was stellar. atmosphere of this service location. Service was prompt and communication was stellar. More
Excellent service, quick and efficient. Very helpful in answering questions, would highly recommend Bob in the service department! Very helpful in answering questions, would highly recommend Bob in the service department! More
Always a stellar experience, I always wait and they have the work done in the time promised. Sam Weisman is my service rep. and on a scale of 1-10 he gets an 11. Highly recommend this facility... the work done in the time promised. Sam Weisman is my service rep. and on a scale of 1-10 he gets an 11. Highly recommend this facility... More
Sivon Gross saved the Day! Or maybe I should say night because Sivon stayed overtime till after closing time. He did not leave until the deal was done. He was very patient and Or maybe I should say night because Sivon stayed overtime till after closing time. He did not leave until the deal was done. He was very patient and answered all of my questions. He got me in my dream SUV. I rode out of there with the biggest smile on my face, in my brand new 2024 Kia Sportage. I am so very happy with my suv and thanks to Sivon, he made it happen. I would definitely recommend this car dealership and Sivon to all of my friends and family. He was the best sales man that I had ever worked with. More
This was my first visit to the service department. As soon as I arrived I was greeted by Howard who was friendly and knowledgeable. He explained the process, length of time, shuttle service and sna As soon as I arrived I was greeted by Howard who was friendly and knowledgeable. He explained the process, length of time, shuttle service and snack/ waiting area. Then I meet Sam who did the service, again friendly and knowledgeable. He explained what he would do for the 8000 mile warranty and how long it would take. I took the shuttle with David who was pleasant and a great addition to your team! He was prompt and very informative. When the car was ready I received a call from Sam. He explained everything and because I have a maintenance agreement contacted the company to insure coverage for the service. I can't say enough good about your team! I'll definitely be back and recommend this dealership and service department! Thank you More
Service department and waiting area exceeded expectations. It provided a relaxing competent environment while waiting. expectations. It provided a relaxing competent environment while waiting. More
Everyone I have been in contact with in the service area has been friendly and communicated well on what was needed for my vehicle. Work was completed promptly and follow up has been nice. has been friendly and communicated well on what was needed for my vehicle. Work was completed promptly and follow up has been nice. More