Coastal Volkswagen

You'll be treated with fairness I dreaded the thought of buying a new car. The idea of walking into a room full of salesmen and "playing hardball" was one of the last things I wanted I dreaded the thought of buying a new car. The idea of walking into a room full of salesmen and "playing hardball" was one of the last things I wanted to do. But I did my research, grabbed my bf for moral support, and headed to Coastal VW. I can't stress enough how unexpectedly pleasant the whole experience was. Matt was friendly, genuinely interested in what I would be using the car for, and had Jeopardy-like knowledge about every VW model. When I test drove the car that I subsequently purchased, I noticed a minor shimmy, which concerned me tremendously. Matt assured me that if that was the car I wanted, the shimmy would get taken care of, no question. I test drove the same vehicle in a different color to make sure that the shimmy wasn't just "how the car drove," Matt in tow the whole time. When it came time to negotiate, there was no stress. I knew what a fair price for my trade-in was and I knew what a fair price for the car I was buying was. There was no haggling, just a fair counter offer. I accepted, signed the paperwork, and picked up my car the next day after the shimmy was fixed. I highly recommend Coastal. More

Why would you go anywhere else! I absolutely loved the customer care I received and hope everyone decides to buy their vehicles from Coastal!!! Everyone was super friendly and quick I absolutely loved the customer care I received and hope everyone decides to buy their vehicles from Coastal!!! Everyone was super friendly and quick to help. More

Love our new Passat We worked with Terrence and John both gentlemen were very helpful and we got a great deal on our new Passat. The process was quick and easy the car wa We worked with Terrence and John both gentlemen were very helpful and we got a great deal on our new Passat. The process was quick and easy the car was delivered quickly - we will be back for our next VW some day - thanks More

Easiest Car Buying Experience Yet I don't enjoy the traditional haggling back-and-forth car buying song and dance. Terrence and Sean gave me a great price for both the new car and m I don't enjoy the traditional haggling back-and-forth car buying song and dance. Terrence and Sean gave me a great price for both the new car and my trade quite early on in the purchase cycle, so I didn't have to go through the dreaded back-and-forth process. Basically it was all quite quick and painless. Would definitely do it again. :) More

Easiest Car Buying Experience I just bought a used Beetle. Terrence Sterbenz, was friendly, honest, and a joy to deal with. Now, I'm driving the BOMB!!!!!! Thank you Coastal for ma I just bought a used Beetle. Terrence Sterbenz, was friendly, honest, and a joy to deal with. Now, I'm driving the BOMB!!!!!! Thank you Coastal for making my dream car a reality. More

Excited to have our Tiguan We went into the dealership unsure of what it was we were definitely looking for and were pleasantly surprised with our options and the customer servi We went into the dealership unsure of what it was we were definitely looking for and were pleasantly surprised with our options and the customer service. Terrence was very helpful with providing us all the information we needed and was really great to work with. i would recommend him and this dealership to anyone looking into getting a new VW. More

Wonderful experience at Coastal Volkswagon From the moment I stepped in the dealership door for initial consultation to leaving with a purchased vehicle the atmosphere was relaxed and customer From the moment I stepped in the dealership door for initial consultation to leaving with a purchased vehicle the atmosphere was relaxed and customer first with no pressure. Thank you! More

Best car buying experience EVER!! Terrence Sterbenz along with Steve from Finance gave us the BEST service! I have never had such a pleasant experience purchasing a car and was treate Terrence Sterbenz along with Steve from Finance gave us the BEST service! I have never had such a pleasant experience purchasing a car and was treated with the upmost respect. Coastal blew every other dealership out of the water with how well the whole experience went. I can't recommend this dealership enough and as far as Terrence goes, he is by far the best salesperson I have ever dealt with! Between his knowledge about the car, the fair value he gave me for my trade in and his determination to get me the car I wanted, I can't imagine going anywhere else ever again! I love my Jetta! More

Very helpful, nice, and easy I had a great experience at Coastal Volkswagen. They found me the car the meet my needs at a price that I could afford. I would recommend this dealers I had a great experience at Coastal Volkswagen. They found me the car the meet my needs at a price that I could afford. I would recommend this dealership to anyone! More

Great experience at Coastal VW!!! Just leased a 2014 GTI Wolfsburg DSG in Candy White from Coastal VW on 6/30/14. They were able to give me $1500 over KBB value for my trade as well Just leased a 2014 GTI Wolfsburg DSG in Candy White from Coastal VW on 6/30/14. They were able to give me $1500 over KBB value for my trade as well as around $4000 off MSRP on the GTI. The fact that the 2015 MK7 GTI's being on the lot helped but Coastal still beat every other VW dealer I negotiated with by a minimum of about $1,000. In the end, I was able to lease the car at the exact number I was shooting for. Sean (Sales Manager) is a no BS guy who will work with you (within reason of course). The Finance Manager (forgot the name) did not push hard to sell me all kinds of dealer add-on's/protection plans which I didn't feel I'd need. Overall I think I've spent only 2 hours for the entire transaction which rarely happened in my past (7) car buying/leasing experiences. More