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Coastal Volkswagen - Service Center

Hanover, MA

4.6
771 Reviews

771 Reviews of Coastal Volkswagen - Service Center

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October 16, 2019

very much satisfied Thank you for a great humanistic experience to service. Clean complete service event. Very courteos, freindly and thorough event. all vehicle settin More

by hwmessmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Lipomi, Danielle Crowley
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks for your review! Our team prides itself on delivering a great experience. We look forward to seeing you again soon at Coastal!

October 14, 2019

Comparable price; helpful staff I have been very satisified with Coastal VW. The staff are consistently thorough, knowlegable and helpful. I had my transmission fluid changed and the More

by mhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks for your review and your business! We look forward to seeing you again soon at Coastal.

October 07, 2019

service excellent experience all the way around. I was able to have the car service the same day in a very timely manner. Ryan did a great job! More

by jtuzik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Coastal Volkswagen responded

Thanks for your review and your business. We look forward to seeing you again soon at Coastal VW!

October 02, 2019

Good Customer Service Dropped car off for oil change and daytime running light bulb replacement. They were unable to remove the dead bulb. They Offered to take apart the fr More

by mc_lynch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Caviasca
October 02, 2019

Oil change I had a standard oil change and everybody is helpful and friendly. I plan to have my car serviced there for as Lon as I own it. Thank you again. More

by michael.gillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Caviasca, Danielle Crowley
September 18, 2019

Fast and Easy! From the minute I walked in to the minute I left, I felt taken care of and appreciated. The work was done quickly. And I LOVED getting a video update! More

by edeandavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Grant
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks for your review and your business! We look forward to seeing you again soon at Coastal!

September 16, 2019

Great Customer Services. The staff was very helpful I was impressed further when I received the video walk around the vehicle by the technician detailing all repairs was great More

by rickreehassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A, Nick Caviasca
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks Rick! We appreciate your review and your business. Hope to see you again soon at Coastal!

September 14, 2019

Professional and nice! Great staff at coastal- have had only positive experiences there to date! Professional and friendly service team. In and out quickly as well which is More

by KELLI0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Caviasca
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks for your business and your review! We look forward to seeing you again soon at Coastal.

September 10, 2019

Staff is very courteous and Coastal does great work I brought my 2019 Atlas in for routine service. The work was completed in a short time and the staff was very helpful. Excellent job!!! More

by MCMANUS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Crowley
Oct 21, 2019 -

Coastal Volkswagen responded

Thanks for your review and your business! We look forward to seeing you again soon at Coastal.

September 10, 2019

It was TERRIBLE I waited 1.5 hrs for a loaner car which I was told would be there for me, it wasn’t and the service person I was dealing with LEFT FOR THE DAY without More

by Bw
Customer Service
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Coastal Volkswagen responded

There is nothing we can do but apologize for the terrible experience you had. This fell well short of your expectations and ours. There was breakdown in process which left you waiting and contributed to the lack of followup the next day. We welcome the opportunity to earn your business in the future and wish to express again our sincere apologies for your experience during your visit.

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