771 Reviews of Coastal Volkswagen - Service Center
very much satisfied Thank you for a great humanistic experience to service. Clean complete service event. Very courteos, freindly and thorough event. all vehicle settin Thank you for a great humanistic experience to service. Clean complete service event. Very courteos, freindly and thorough event. all vehicle settings returned to my settings, including the front seat. More
Comparable price; helpful staff I have been very satisified with Coastal VW. The staff are consistently thorough, knowlegable and helpful. I had my transmission fluid changed and the I have been very satisified with Coastal VW. The staff are consistently thorough, knowlegable and helpful. I had my transmission fluid changed and they also did a couple other things (tire pressure, inspection light) included in the service. Very professional and highly recommend. Thank you Ryan! More
service excellent experience all the way around. I was able to have the car service the same day in a very timely manner. Ryan did a great job! excellent experience all the way around. I was able to have the car service the same day in a very timely manner. Ryan did a great job! More
Good Customer Service Dropped car off for oil change and daytime running light bulb replacement. They were unable to remove the dead bulb. They Offered to take apart the fr Dropped car off for oil change and daytime running light bulb replacement. They were unable to remove the dead bulb. They Offered to take apart the front end they might be able to then (many $$$ later). I declined More
Oil change I had a standard oil change and everybody is helpful and friendly. I plan to have my car serviced there for as Lon as I own it. Thank you again. I had a standard oil change and everybody is helpful and friendly. I plan to have my car serviced there for as Lon as I own it. Thank you again. More
Fast and Easy! From the minute I walked in to the minute I left, I felt taken care of and appreciated. The work was done quickly. And I LOVED getting a video update! From the minute I walked in to the minute I left, I felt taken care of and appreciated. The work was done quickly. And I LOVED getting a video update! Thank you for a really great experience... More
Great Customer Services. The staff was very helpful I was impressed further when I received the video walk around the vehicle by the technician detailing all repairs was great The staff was very helpful I was impressed further when I received the video walk around the vehicle by the technician detailing all repairs was great and unexpected. More
Professional and nice! Great staff at coastal- have had only positive experiences there to date! Professional and friendly service team. In and out quickly as well which is Great staff at coastal- have had only positive experiences there to date! Professional and friendly service team. In and out quickly as well which is always appreciated. More
Staff is very courteous and Coastal does great work I brought my 2019 Atlas in for routine service. The work was completed in a short time and the staff was very helpful. Excellent job!!! I brought my 2019 Atlas in for routine service. The work was completed in a short time and the staff was very helpful. Excellent job!!! More
It was TERRIBLE I waited 1.5 hrs for a loaner car which I was told would be there for me, it wasn’t and the service person I was dealing with LEFT FOR THE DAY without I waited 1.5 hrs for a loaner car which I was told would be there for me, it wasn’t and the service person I was dealing with LEFT FOR THE DAY without letting me know the loaner still was NOT AVAILABLE! This was at 515pm........they close at 530!! I took my car and left! I was never contacted by ANYONE the next day about the repairs that needed to be done,( not that I would have gone back there anyway). I took my car to another VW dealership that night and I got a loaner and my repairs without ANY ISSUES!!! Coastal also didn’t mention that my car needed 2 recalls! The customer service there is awful, I will NEVER take my car there again !!! My family owns 8 Volkswagens I will make sure none of these cars are ever serviced at coastal More