Cobb County Toyota

Yes I can say this dealership right here is nothing but a bunch of unprofessional people I called to ask a price to get a torque converter put in a 2013 Toyota Camry and they tell me $3400 dollars to put it bunch of unprofessional people I called to ask a price to get a torque converter put in a 2013 Toyota Camry and they tell me $3400 dollars to put it in you can buy the hole transmission for the same price and that's a new transmission called another Toyota dealership and they gave me a price of $1800 to do the work so that tells me this dealership hear in Kennesaw is not the place to do business they will stick it to someone but it will not be me .I don't recommend this dealership to anyone and will tell everyone I know what kind of business they are trying to run. More

Internet Rob and there finance Team Top Notch! Internet Rob and his finance team did a great job! would recommend them! My family has bought many Toyota's from there and they have never disappointi Internet Rob and his finance team did a great job! would recommend them! My family has bought many Toyota's from there and they have never disappointing. Always friendly and honest. Pricing has always been great More

I loved the sales person we bought the car from. I am really unsure about service department. Right now I can't rate them well. I had an appointment for 5000 mile service. I was told it was a little over really unsure about service department. Right now I can't rate them well. I had an appointment for 5000 mile service. I was told it was a little over an hour wait. I am at two hours now and no car. I am seriously rethinking whether we will continue with their service department after our maintenance year is up. Allegedly, our receipt got misplaced by another employee. Mr. Cooper said he would investigate. If my husband hadn't gone to check on car we would still be there. More

Love doing business with Cobb County Toyota. I’ve bought several vehicles from this dealership and have been pleased with every purchasing experience. First class people in sales and finance, followed up by several vehicles from this dealership and have been pleased with every purchasing experience. First class people in sales and finance, followed up by great service. More

Great First-Time Car Buying Experience The salesmen were very friendly and professional, but definitely drive a hard bargain (which is their job). This was my first time buying a car, and I The salesmen were very friendly and professional, but definitely drive a hard bargain (which is their job). This was my first time buying a car, and I was impressed with the way everything was handled. The most impressive thing was that they advertise that they have no dealer fees, and I was shocked to find out that they kept their word on this when I did the paperwork, they actually don't have any dealer fees. Overall, a great experience. More

Service Mgr -Needs Training In Customer Service My 2016 Toyota Tacoma was leaking through the back 3rd light brake light . I discovered (to my dismay) that this defect (defect is my description si My 2016 Toyota Tacoma was leaking through the back 3rd light brake light . I discovered (to my dismay) that this defect (defect is my description since I have no culpability in the cause of the leak and Toyota has issued a Technical Service Bulletin on this issue) is not covered past 36k miles or 3 years. Repair cost is $600 ($150 for the part and $450 for installation). I expressed to Cobb Co Toyota that this did not seem like a fair deal and expressed my dissatisfaction. The service manager (Todd) called Toyota (on my behalf) and they were willing to offer "Good Will" and pay for the part ($150 of the $600). I was not happy/excited/satisfied with this resolution and conveyed this to Todd. He responded that "personally" he did not think I was appreciative of Toyota's "Good Will" offer and that he was considering rescinding the offer so that he could use with another customer (and notified me that he checked my customer records to review my purchase history with their service dept!) Really?? He advised that the next steps for me was to contact Toyota Corporate. Well...2 case numbers and 3 days later (basically, a waste of time) Toyota informed me that once the dealership had received a Good Will offer they could not offer additional help. Prior to calling Toyota Corporate, I specifically had asked Todd if there was even a chance that Toyota would provide additional help. He responded yes. Evidently, he was misinformed on Toyota's policies. After this resolution, I called Todd and let him know that after exhausting all measures, my decision was to go ahead and repair the light. He said he would "reluctantly" not rescind the $150 Good Will offer from Toyota and "personally" was "disappointed" that I was not satisfied with his willingness "to go to bat" for me. Personally he was disappointed that I was only coming back to him after exhausting all measures. In the future, Cobb Co Toyota can use the "Good Will" on a more valued customer who is excited and thankful to pay $450 of a $600 charge for a Toyota defect. More

Fantastic experience with David Lightner; highly recommend Our January 2020 purchase of a Highlander was a great experience. We worked with David Lightner who did an excellent job throughout the process making Our January 2020 purchase of a Highlander was a great experience. We worked with David Lightner who did an excellent job throughout the process making sure our questions were thoroughly answered. I would definitely return to the dealership for another purchase. More

I would highly recommend if you are looking for a new Toyota to go to Cobb County Toyota and see Saad Bajwa. Saad did a great job in getting my wife, Connie, the deal she was looking for! Saad was very c Toyota to go to Cobb County Toyota and see Saad Bajwa. Saad did a great job in getting my wife, Connie, the deal she was looking for! Saad was very courteous and really knowledgeable about the Toyota vehicles. Great experience!!! More

Leased a 2020 Tacoma from Saad Bajwa - A GREAT EXPERIENCE Saad worked hard in finding the perfect Tacoma to fix my needs. He listened to our needs and wants regarding what options, colors, etc. He Saad worked hard in finding the perfect Tacoma to fix my needs. He listened to our needs and wants regarding what options, colors, etc. He made this experience easy and not time consuming. We highly recommend Saad Bajwa for your next purchase at Cobb County Toyota! He's GREAT! More

Awesome Experience Awesome experience from Kennesaw Toyota. I went there just to browse new cars, walked out with a brand new 2020 Rav4 Limited. The whole experience was Awesome experience from Kennesaw Toyota. I went there just to browse new cars, walked out with a brand new 2020 Rav4 Limited. The whole experience was good and professional, they were willing to work with us and meet our needs More