Cobb County Toyota

Great service! However I was disappointed that they use your lowest credit score to do you auto loan with which made the payment go higher than we had figured. Once We got home and pulled our scores oursel your lowest credit score to do you auto loan with which made the payment go higher than we had figured. Once We got home and pulled our scores ourselves they were 20 points higher than the score they used. More

This is the second vehicle that we have purchased from Rob in the past 4 months. Rob is very personable and very knowledgable...a pleasure to work with. We chose Toyota because of our success with five pr Rob in the past 4 months. Rob is very personable and very knowledgable...a pleasure to work with. We chose Toyota because of our success with five previous experiences. We chose Cobb County Toyota as a result of out positive experience earlier this year and the genuine efforts of our sales person, Rob. More

The salesman told me that I was purchasing a car that was Toyota Certified. After a 8 months I found there was body damage to the car. I called the dealership where Jonah told me that it was toyota certified Toyota Certified. After a 8 months I found there was body damage to the car. I called the dealership where Jonah told me that it was toyota certified. When I went in to have them inspect it the manager said it was not. I went back to Jonah and he said no it was and he told me it was. When the manager said it was Toyota Gold certified and not just Toyota Certified, Jonah said oh well I was new and did not know the difference. HUGE MISTAKE!! VERY DIFFERENT THINGS! I did not know this. I was assured they where the same. When I asked him to please make amends they only offered to buy back my car for a low price or sell me a new car. I said I just want you to make this right as now I have a vehicle with an accident and I didnt know about it as it is not on the car fax. And they did not disclose that to me when i purchased the car. The manager took Jonah away, and when they came back I asked them to admit that they had just made a mistake and they refused. Saying they "didn't recall any such conversation." My father was there and can be a witness. Jonah said several times, I thought it was certified and I told her it was and then later came back and said he didn't remember saying this just 20 minutes earlier. They now refuse to do anything to help me. PLEASE HELP!! I just want this issue resolved and this is terrible business practice. When I asked again for them to admit they made a mistake, the manager said, "we don't admit to making mistakes." I have filed complaints with the Better Business Bureau, the Federal Trade Commission and Toyota. I understand that I got a deal on this car. I love my car, but I have found out this information that changes the situation. More

Excellent customer service, William was very professional and helpful. William explained the complete process , walked me through the features of the my vehicle. I also want to commend the finance team mem and helpful. William explained the complete process , walked me through the features of the my vehicle. I also want to commend the finance team member who worked the financing for the car, he explained about extended warranty in detail. Overall a very satisfactory purchase experience More

This is the 3rd vehicle I have purchaed from Cobb Toyota sn Kerry in the last 4 years. 2 new and 1 used and each time i do business it reminds me why i come back to Cobb and Kerry. This time i went to 2 GMC sn Kerry in the last 4 years. 2 new and 1 used and each time i do business it reminds me why i come back to Cobb and Kerry. This time i went to 2 GMC dealers, Ford and Chevy and stil came back to buy from Kerry. He is upfront, honest and very easy to work with. I never feel pressured into making a decision on the spot and alway feel i am treated fairly whether it has been new car, used car, parts or service. I would reccomend Kerry and Cobb to my closest friends and family. More

I was extremely pleased with my sales experience. This is my 4th Toyota. I have owned a Cressida, Land Cruiser, Sequoia, and now a Rav4. I am very happy with my new purchase! I was going to get the H is my 4th Toyota. I have owned a Cressida, Land Cruiser, Sequoia, and now a Rav4. I am very happy with my new purchase! I was going to get the Hyundai Tucson. However when I read consumer reports they graded the Tucson with a 70 and the Rav 4 with an 82. This helped me make my final decision. I just purchased the car 2 days ago and I am happy with my decision! More

Very pleasant experience, no hype, no pushy sales approach, willingness to adjust pricing when two cars were purchased. Hours of operation for sales and service are really great. Very pleasant experi approach, willingness to adjust pricing when two cars were purchased. Hours of operation for sales and service are really great. Very pleasant experience, no hype, no pushy sales approach, willingness to adjust pricing when two cars were purchased. Hours of operation for sales and service are really great. More

We had yet another great experience at Cobb County Toyota. Our sales manager Brad and his manager George we extremely helpful. They both went above and beyond to meet all of the criteria we were loo Toyota. Our sales manager Brad and his manager George we extremely helpful. They both went above and beyond to meet all of the criteria we were looking for in our new van. This was our second time we purchased a vehicle from this dealership and would recommend these to gentlemen to anyone. A completed pleasure to deal with. More

Jonah Amlett, greeted us (in the darkness) in the lot, as we shopped vehicles and stickers. He was gracious with his time, very personable, attentive and observant. I was a "repeat customer" since this was we shopped vehicles and stickers. He was gracious with his time, very personable, attentive and observant. I was a "repeat customer" since this was my 3rd purchase at Cobb County Toyota. I felt very welcome, and appreciated, valued. He was kind and I feel like he realized I was a serious buyer, and without undue pressure, he responded to my requests and "heard" my desires, and accommodated me. It was late, past time to go home probably, and he never showed me that he needed to be elsewhere. When I asked if Joel was still with them, I was happy to hear that yes, Joel was actually my sales manager that night. The previous 2 times I had bought there, Joel was my financial contact, but he has since, been promoted. Joel has always been kind, and professional. Jonah told me that Joel recognized my name immediately, as a repeat customer. When all was said and done, Joel said "see you next time." And he is right. When the time comes to buy again, I will seek out both Joel and Jonah. I love Toyota, and driven Toyota since 1993. This is my 9th Toyota purchase. Thank you Toyota, for all that you are...comfort, style, reliability, and great customer service! Great value, and well worth my time and praises. More

Brandon was very courteous and helpful. He was creative in the offers he had without any undue pressure to buy. I did not have that high-pressure sales feeling. The transaction was not drawn out and did in the offers he had without any undue pressure to buy. I did not have that high-pressure sales feeling. The transaction was not drawn out and did not waste my time. I will recommend Brandon and Cobb County Toyota to anyone else I know who is in the market for a Toyota. More