Cobb County Toyota - Service Center
Kennesaw, GA
2,946 Reviews of Cobb County Toyota - Service Center
We have had Austin Meek several times for service, and he is excellent to deal with. is excellent to deal with. More
Went twice for the same service(Safety recall). Also I did not get the update on time, I was not able to manage my weekend because I have to keep check when the job completed. They could rent me on Also I did not get the update on time, I was not able to manage my weekend because I have to keep check when the job completed. They could rent me one more day to return the car. Also it took 3 days to get my car because they order a wrong part at first. More
My truck has been there twice for the same issue and it still isn’t fixed. 3 times if you include the time I brought it back and was to come back later. They’ve tried 3 fixes and it still isn’t working rig still isn’t fixed. 3 times if you include the time I brought it back and was to come back later. They’ve tried 3 fixes and it still isn’t working right. Not to mention the issues I’ve had with one of the service advisor. Plus getting a return phone call is next to impossible. My service advisor has been kind of helpful. But nobody else wants to be bothered. More
Simon provided excellent customer service and was very helpful. I was in and out of the service department is less than an hour. Very please. Thanks, Simon. helpful. I was in and out of the service department is less than an hour. Very please. Thanks, Simon. More
Excellent service from start to finish! This is the best dealership Toyota has! Thank you and keep up the great work!! This is the best dealership Toyota has! Thank you and keep up the great work!! More
Knows the product, excellent explanation of the difference between the level of quality/durability. Friendly. Professional. difference between the level of quality/durability. Friendly. Professional. More
Excellent, quick and attentive service ! Thank you so much for taking care of my vehicle! Thank you so much for taking care of my vehicle! More
I came for oil change for my Lexus I was approached with a rude service advisor with no customer service so impolite so I went to Mr CJ and he took care of my but after my oil change next day I had oil leak a rude service advisor with no customer service so impolite so I went to Mr CJ and he took care of my but after my oil change next day I had oil leaking on my garage floor And also inside my engine when they try to change the oil filter they made a big mess not happy about this service at all they didn’t do good job at all. More
Manager Zach Claybrooks is a liar. He will not keep his word and he’s too proud to even apologize for his mistakes. Go to Marietta Toyota. You will get better Service and you will not He will not keep his word and he’s too proud to even apologize for his mistakes. Go to Marietta Toyota. You will get better Service and you will not deal with people that say one thing and do another and don’t care if you’re inconvenienced. It’s sad how bad this place has gotten. I’ve gone here for over 20 years and now have to move on. I hope one day they begin to care about their customers once again. Until then, save yourself. More
Great service. Jeff Silvers always makes our visits pleasant. We’ve been using Cobb Toyota for at last 25 years. Wouldn’t go anywhere else Jeff Silvers always makes our visits pleasant. We’ve been using Cobb Toyota for at last 25 years. Wouldn’t go anywhere else More