Coconut Creek Hyundai

**Stay away from Coconut Creek Hyundai*** The worst, incompetent people I have ever encountered...Did not prep my car, did not insure my car, got my license suspended, didn't even give me paperwork on t incompetent people I have ever encountered...Did not prep my car, did not insure my car, got my license suspended, didn't even give me paperwork on the car.. Corporate Hyundai calls me to tell me that the GM will call me, he has some secretary call me to tell me it's all my fault!!! Wow what fantastic Customer Service... More

**Stay away from Coconut Creek Hyundai*** The worst, incompetent people I have ever encountered...Did not prep my car, did not insure my car, got my license suspended, didn't even give me paperwork on t incompetent people I have ever encountered...Did not prep my car, did not insure my car, got my license suspended, didn't even give me paperwork on the car.. Corporate Hyundai calls me to tell me that the GM will call me, he has some secretary call me to tell me it's all my fault!!! Wow what fantastic Customer Service... More

The service manager is not helping at all and is a big lier!!! They never return phone call and also left three messages for the general manager and never got a call back! lier!!! They never return phone call and also left three messages for the general manager and never got a call back! More

I have been trying to get an issue with my car fixed for about a year! Ty was helping me and he did go above and beyond and then passed it to Ron and ever since then I’ve left messages and never get a retur about a year! Ty was helping me and he did go above and beyond and then passed it to Ron and ever since then I’ve left messages and never get a return phone call. It’s getting very frustrating. More

EXCELLENT DEALER NO PROBLEMS HAVE BOUGHT MANY CARS FROM SAME SALESMAN WILL BUY AGAIN AT END OF LEASE SAME SALESMAN WILL BUY AGAIN AT END OF LEASE More

Spent 3. 1/2 hours with my 80+ year old Cuzin drove the sonata agreed on a monthly payment , call her car insurance company they sent over copy’s of insurance 1/2 hours with my 80+ year old Cuzin drove the sonata agreed on a monthly payment , call her car insurance company they sent over copy’s of insurance cards agreed on down payment ! $1500 & tax’s when the F. I manager showed us the billing . More then $100 a month more so we told them no deal I asked to have all the personal papers copy of driver license Social Security number all the personal info returned to us ..they told me NO they now belong to Coconut creek Hyundai I asked them to shred them in front of me , NO please leave or will call the police I call him a crook , I have the photo of the F. I. Guy giving me the finger telling me to kiss his ??? Yes I have it . Don’t do business t with this Coconut Creek Hyundai. I will now contact the state find out about shredding my personal info so as not to get scammed or our ID stollen Just because I cought them trying to get us to pay more for the car then blaming the salesman for showing us & driving the wrong carc that they billed out . More

Well, the old saying held true here, "if it looks too good to be true, than it probably is". I went to their website and found a great deal on a car with a fabulous price. It was under their "Specials" good to be true, than it probably is". I went to their website and found a great deal on a car with a fabulous price. It was under their "Specials" tab. I couldn't figure out why the price was so good as it was substantially lower than the same model/trim/year prices I was finding elsewhere, including their own lot. Car fax was clean, 1 owner, low miles. I figured it had been there a while and they needed to move it. I studied the pictures and then drove to the dealership to see if it was still there. I parked right next to the vehicle as I recognized it from the pictures right away. Same color, exact same interior (which was a very unique two-tone), same year listed on the windshield, etc. I walked in as no one came out and I asked to see it. The salesman came out and I asked him why the vehicle was still here at that price. He told me he didn't know and that he would have to check on it. I went ahead and test drove it, liked it, was going to buy it. We went in and pulled it up on line. He then stated, "oh, the car you are looking at online I sold two days ago. The one you drove is $3500 higher." He stated that he even sold that vehicle for higher than the internet price. Classic bait and switch. They "sold" the exact same vehicle, same model, year, trim, unique interior, mileage, two days earlier and never took it off the internet? And you are selling vehicles for higher than what you are listing them on the internet for? Come on people. You are the reason people hate dealing with car salesman and hate buying cars. The unfortunate thing for this dealership, is that I was there to buy several vehicles for my company. I will NEVER set foot in this place again. Bait and switch tactics are alive and well in Coconut Creek, FL More

NEVER BUY AND SERVICE YOUR CAR IN THIS DEALERSHIP! !! I bought a car Hyundai Elantra on October 26, 2023 in the Coconut Creek dealership. In the beginning of the March 2024 two horns of this car stopp !! I bought a car Hyundai Elantra on October 26, 2023 in the Coconut Creek dealership. In the beginning of the March 2024 two horns of this car stopped working. From that moment, I visited the dealership Coconut Creek Hyundai several times to know when this defect could be fixed. Every time I was told they had no these horns. I was asked to wait a few more days. A few days passed, but nothing has changed. After that, I turned to the service manager, who also could not give at least an approximate date of repair of my car. After that, I decided to apply to Hyundai Motor America. The HMA opened the case #230…. After many negotiations, I was promised that in four days dealership would receive these horns. Four days later, I tried calling the service manager to see if the horns had arrived, but no one answered or returned my call. My next trips to the dealership also did not yield anything. I did not get any information about ETA of these parts. After a while, I called HMA again and found out that my case was closed. No one could explain to me why my case was closed. The HMA opened a new case #23314… It was promised that in a week horns would arrive. Nothing came to the dealership. I went to the dealership again and spoke to the parts manager. He promised to call me back with ETA, but he did not call. I got call and text from HMA saying that they were on my case and promise to solve the problem soon. Finally, on Friday June 06, 2024, I received a call from HMA 714 410 4321 saying that they could not indicate ETA. Therefore, for three months, HMA and Coconut Creek dealership has been unable to fix the simplest defect in my car. What will happen if my car will have problems that are more serious? THIS IS A LEMON CAR! This dealership wastes my time and nerves! He is defaming the reputation and image of Hyundai. When contacting me about my problem, the general manager told me that the dealership is not responsible for the malfunction, and that I should contact the manufacturer, although I bought the car new from the dealership. It's been almost 5 months now and no one can or wants to fix my problem. More

Tail pipe and Muffler fell down 6 times never was fixed properly . Called Hyundai Customer Care no help there had 3 case manager that were no help properly . Called Hyundai Customer Care no help there had 3 case manager that were no help More

This is my second purchase from Coconut Creek Hyundai and it was an absolute pleasure. I worked with Alex Glozman and Dominic Dumont who were professional in every aspect of my purchase, and who I would I hi it was an absolute pleasure. I worked with Alex Glozman and Dominic Dumont who were professional in every aspect of my purchase, and who I would I highly recommend. The entire team at the dealership was a pleasure to work with. Mel K More