Coconut Creek Hyundai

complete waste of human experience I was at this dealership because the expensive sports model a friend was driving was a lemon and she was sobbing uncontrollably while trying to get th I was at this dealership because the expensive sports model a friend was driving was a lemon and she was sobbing uncontrollably while trying to get the men in service to either fix it or replace it. She had been fighting for months because the vehicle was unsafe; a fact the service managers knew. However, we were told Hyundai knows about the issues and says "its ok". We asked for the general manager and he refused to meet with us. We were then given to a sales manager who also didn't want to help. I then asked for the name and number of the Area Manager for the dealership and the sales manager decided to sit down and talk. It wasn't until the salesman who had sold her the car joined us that we actually got somewhere. In the end, they gave her a 2018 GT in replacement of the lemon she was driving. It took all afternoon and was just another reason I, personally, would never shop that dealership, drive a Hyundai or recommend the brand. Awful management....awful service managers....an awful way to spend a day. More

Sales Stay away! from these people if you are senior or a vet they will take advantage of you and your age and screw you good ! And never trade, in car Stay away! from these people if you are senior or a vet they will take advantage of you and your age and screw you good ! And never trade, in car these people are bunch of crooks. I would go any where else if I were you. Andy Waypa ,Deerfield Beach Fl. More

Happy Happy All I can say is amazing customer service I recommend anyone who's looking for a car to see you I'm so happy with my car thank you All I can say is amazing customer service I recommend anyone who's looking for a car to see you I'm so happy with my car thank you More

Very nice staff The staff was very attentive & knowledgeable about what would work best for me & my budget-took almost 5 hours but drove away with a beauty. I would h The staff was very attentive & knowledgeable about what would work best for me & my budget-took almost 5 hours but drove away with a beauty. I would highly recommend my salesperson & this dealership More

Javier is Awesome Javier is probably the best car sales person i have ever had the pleasure of purchasing from. Puts your needs first. Listens to what your needs are to Javier is probably the best car sales person i have ever had the pleasure of purchasing from. Puts your needs first. Listens to what your needs are to provide the best options. Ask for him when you visit this dealership. More

Excellent experience Excellent service! Got my brand new car at this dealer! Patrick was an amazing help in the process, it went very smooth and super fast! I super recomm Excellent service! Got my brand new car at this dealer! Patrick was an amazing help in the process, it went very smooth and super fast! I super recommend Patrick and all the team at Coconut Creel Hyundai! More

Salesman Stives is awesome Stives was a professional and courteous yet engaging sales person. He made the experience fun. Which isn’t the norm for buying cars. Thanks so much St Stives was a professional and courteous yet engaging sales person. He made the experience fun. Which isn’t the norm for buying cars. Thanks so much Stives. More

Complaint against Mr Bianco, service mngr. I took,my 2016 tucson turbo for oil change. Mr Bianco told my service guy I had bad brakes, dirt exhaust system, and a nail on the side of my rear tir I took,my 2016 tucson turbo for oil change. Mr Bianco told my service guy I had bad brakes, dirt exhaust system, and a nail on the side of my rear tire and can't be patched so i need a new tire that will cost me 300.00.(later found out the tire they tried to used was the lowest quality brand). I refused & only changed the oil. But of course he added some other filters that I doubt it were needed it. Total of the bill over $154. Took to my qualified mechanic & told me my breaks are in excellent condition and I don't need any exhaust cleaning, nor spark plugs; the nail was in the center of the tire, cost me only $5 to patch it.the estimate of the dealer offered for everything incl. clean the exhaust was over $1,000. I believe if you are old, woman/man, handicapped on top of been latin or any kind inmigrant you shouldn't take your car there. My service rep is Mario. He is excellent but he has to follow the report from mechanics. More

Javier’s the Best! Javier was extremely accommodating and worked personally with my entire family in order to make sure all of our needs were met. Our experience with hi Javier was extremely accommodating and worked personally with my entire family in order to make sure all of our needs were met. Our experience with him, made us want to tell everyone we know about “the magician” at Coconut Creek Hyundai. He was incredibly helpful in finding us the right car and making sure we could afford it. A total class act! More

Two Thumbs Up! The sales rep that helped us Stives, did a wonderful job finding the right car for me and my wife. He was very knowledgeable and friendly. Will recomm The sales rep that helped us Stives, did a wonderful job finding the right car for me and my wife. He was very knowledgeable and friendly. Will recommend him to our friends and family!! More