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Coggin DeLand Hyundai - Service Center

3.9

24 Lifetime Service Reviews

2308 S Woodland Blvd, Deland, Florida 32720

24 Reviews of Coggin DeLand Hyundai - Service Center

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March 13, 2018

"service"

- edward oconnor

great service by a knowledgeable rep a plus on meet and greet explains what service vehicle needs per manufactures spec. Lance makes service time easy

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lance Ellis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 22, 2018 -

Coggin DeLand Hyundai responded

Edward, thank you for taking the time to leave us your review for Lance here at Coggin DeLand Hyundai. We work hard to meet your automotive needs and get you safely back on the roads. Until next time, take care. Scott Ingenito, Service Manager

February 05, 2018

"Replacement of recalled part"

- shaynaeggy

Went in to make an appointment, and was given one for the next afternoon. Brought the car in, and within 45 minutes the car was brought back. Lance was polite, courteous, and most helpful.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Lance Ellis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 22, 2018 -

Coggin DeLand Hyundai responded

We are happy to hear that Lance was of great assistance to you during your service visit with our team here at Coggin DeLand Hyundai. We look forward to working with you in the future. Scott Ingenito, Service Manager

December 16, 2017

"Price too high"

- H Gerard Vogel

Prices are way too high, vehicle sat for 15 minutes before I was called. From now on, I will go to Tires P;us - the rates are better.

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Recommend Dealer
No
Employees Worked With
Mohammed Karim
Jan 02, 2018 -

Coggin DeLand Hyundai responded

Hello Gerard, we are disappointed to see your review. We aim to provide great products and services at great prices to best compare to other dealers and auto services around us. We would appreciate the opportunity to better serve you in the future and would love for you to visit our Specials & Promotions page on our website for your next service. If we can be of any assistance, please feel free to contact our dealership. Coggin DeLand Hyundai 855-613-2680

August 02, 2017

"Service"

- Miguel30

Thank you guys at Hyundai for the greate service I received from you. My car feels like new after having it checked and serviced. See you for next check up.

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Recommend Dealer
Yes
Employees Worked With
Jose Ferbandez. Greate guy, Stew Stewart, Tiffany Richardson
July 27, 2017

"Want your car damaged?"

- Beamguruswife

If you want to have lousy service, be treated rudely and end up with more damage to your car then it went in for this is the place for you. Lance the service advisor is condescending and will definitely charge you the most he can. If you call your salesman or the manager don't count on getting your call returned.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Lance Ellis
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Peter Crescenzi
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jose Fernandez
February 20, 2017

""Excellent service and staff""

- Georgia Peach

I purchased my car at this dealership and always serviced here. The best service anyone could ask for. Great staff-friendly, knowledgeable, professional,-"Top class".

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Eric Latham, Stew Stewart
Feb 21, 2017 -

Coggin DeLand Hyundai responded

Thank you for sharing your experience with Coggin DeLand Hyundai. We're glad we have and continue to provide you with a wonderful experience every visit. My team and I look forward to working with you again! Jose Fernandez, GM.

February 17, 2017

"Service"

- Diane

Eric in the sales department has always been very helpful quick service and works with you...also answers all of my questions and points me in the right direction

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Recommend Dealer
Yes
Employees Worked With
Eric Latham
Feb 21, 2017 -

Coggin DeLand Hyundai responded

Diane, thank you for the 5-star review of Coggin DeLand Hyundai. We look forward to working with you again. Jose Fernandez, GM.

February 16, 2017

"Superior Service "

- PapaDave

Currently own two Hyundais and the Service Department has always been excellent. We recommend Deland Hyundai to friends and relatives not just for service but for sales as well. Eric Latham (in Service Department) is friendly, courteous, professional and has made us customers for life.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Latham
Feb 21, 2017 -

Coggin DeLand Hyundai responded

Dave, Natalie, thank you for the 5-star review of Coggin DeLand Hyundai. We strive to provide great customer service. Thank you for your loyalty, continuing to have us service your car. We look forward to working with you again. Jose Fernandez, GM.

February 04, 2017

"WORSE DEALS HIP EVER!!!!!!!"

- aligotino

Customer service is horrible Service is rude and liars. I schedule appointments and wait hours,. Always mistakes done on my vehicle and service department are all liars. They do horrible work. I had to go to another dealership to get their mistakes done. DO NOT GO TO THIS DEALERSHIP!!!!WORSE PLACE EVER!HORRIBLE HORRIBLE HORRIBLE!.... CUSTOMER SERVICE SUCKS BE AWARE!!!!! Chris Langlois worse service representative. He and others do not know what they are doing!!! Clueless

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Recommend Dealer
No
Employees Worked With
Chris Langlois
December 23, 2015

"Service Department - Monies Missing"

- AndersonAndreD

On December 2, 2015 I went to Coggin Hyundai DeLand to have a faulty switch replaced in my 2013 Veloster. To date I have been to this location for all service done on the vehicle without issue or incident. Today is December 23, 2015 and I have waited this long to provide Steve Stewart, Service Director ample opportunity to get back in touch with as promised regarding an incident which took place while having the vehicle serviced December 2, 2015. Eric Latham, Service Advisor checked me in service and obtained all the normal information needed and the car was taken back. Inside my vehicle, I keep a cup which contains monies (change) which builds up over the course of the days and/or months. This day to be honest I only had approx. $4 to $5 in coins in the cup, my US NAVY ring, and a small comb. When I went back to pick up my vehicle the cup of course had been emptied of all coins and left behind was my ring (thankfully) and the comb. I was instantly furious that someone in the service area would take my change so I approached the Service Director Steve, explained the change in my vehicle had been removed/stolen. Steve did what most managers do and explained that he didn’t think the technician who worked on my car or anyone in his service area would take the monies but he vowed to look into the manner and give it his full attention. He even offered to give me $5 from his pocket to which I replied it was not the amount of monies that is important to me it was simply the principle of the matter which angered me so much. As of today I have not heard a word from the Service Director Steve and at this point, I don’t expect too. This may not be the last Hyundai I ever own; however, I assure everyone it will be the last time I ever go for service at that dealership or purchase a vehicle from Coggin Hyundai DeLand.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Eric Latham, Stew Stewart, Ken Sidana
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