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Coggin Deland Ford - Lincoln
Orange City, FL
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 378 reviews
April 27, 2025
My car was there for a routine service and completed in an hour. My only negative comment is they have only washed my car once in the 5 plus years I have been going to this dealership. an hour. My only negative comment is they have only washed my car once in the 5 plus years I have been going to this dealership. More
by sherryclark138
Employees Worked With
Steve and Jennifer
April 16, 2025
On March 27, 2025, I wrote a review and with detail explained the rating of three that I gave. Richard Young the General Manager responded and we had context and a phone call on March 30th. During our explained the rating of three that I gave. Richard Young the General Manager responded and we had context and a phone call on March 30th. During our phone conversation he assured me he would address and remedy the initial concern. It is now April 15 almost ten pm and nothing. Do better, “Manager.” If warranted my next complaint will reach a broader control. More
by Amy
Employees Worked With
Richard Young
April 14, 2025
Saleswoman, Kandell was awesome, her attention to detail and listening was a 10. Great to have have such a warm hearted smile and her knowledge of the vehicles was spot on. detail and listening was a 10. Great to have have such a warm hearted smile and her knowledge of the vehicles was spot on. More
by Randy Stallard
Employees Worked With
Paul Cianciotto, Lisa Casperson
April 11, 2025
My husband and I had a great experience purchasing a new car from this dealer recently! Lucky and the GM Rich were extremely kind and helpful through the process. We were very impressed with both of them an car from this dealer recently! Lucky and the GM Rich were extremely kind and helpful through the process. We were very impressed with both of them and hope to work with them again in the future! More
by carissamarracino
Employees Worked With
Richard Young, Don luciano
April 02, 2025
Went in for service to fix the right front pass door. Sat for over two hours for them to tell me they didn’t have the part. The part was ordered prior to my arrival and they didn’t bother to check. Waste Sat for over two hours for them to tell me they didn’t have the part. The part was ordered prior to my arrival and they didn’t bother to check. Wasted my time and the staff and service MGR didn’t even seem to care. My first form truck and starting to think I made a mistake. More
by Kylejenk1217
Employees Worked With
Service rep John. Didn’t get the service Mgr didn’t get his name.
March 27, 2025
The sales team was easy to deal with largely I think because I knew exactly what I wanted, knew what I had as a down payment and knew what I wanted my monthly payment to be in range of. So our conversa because I knew exactly what I wanted, knew what I had as a down payment and knew what I wanted my monthly payment to be in range of. So our conversations were upfront. But, there were two huge selling points for me with Coggin Ford of DeLand. The first was Jennifer’s and Andrew's willingness to stay well past closing hours on two occasions to satisfy my purchase requests AND they arranged for Uber services so I could then get my newest vehicle home. They were very accommodating and I greatly appreciate them. The second is that when it was time to pay, there was an option of donating to an HBCU. WOW! Thank you, Coggin DeLand for inclusion. Now the part that dropped this rating from at least 4.5 to 3, the finance department. HORRIBLE- absolutely horrible with callback requests. I count 11 times that I’ve called and left messages on Francisco’s voicemail, expressed extreme displeasure to Dallas and the receptionist and still no callback after over a month! On my 12th call I spoke with, I think Jimmy, who said removing the gap insurance shouldn’t be a problem and that he’d send me a form via email or call me back to say if I had to come in and sign. Welp, that still hasn’t happened and that conversation took place the 3rd week of February. I’ve since had a dear family member to die and yet I have to devote time to this shenanigans. More
by Amy
Employees Worked With
Jennifer Gruber and Andrew
March 26, 2025
I recently brought my vehicle to Coggin Ford for servicing. The overall experience was satisfactory, and the staff were professional in handling my concerns. The service was performed efficiently, a servicing. The overall experience was satisfactory, and the staff were professional in handling my concerns. The service was performed efficiently, and my vehicle was returned in good condition. However, there were minor delays during the process that could be improved for a smoother experience. For this reason, I’d rate the service an 8 out of 10. Coggin Ford provides reliable service and is worth considering for vehicle maintenance. More
by plootsusa
Employees Worked With
Dave Roth, Michelle Cartwright, Mike Ariello, Mike Zientara, Nelson Serrano, Paul Szupello, Rick Post
