Coggin Deland Ford - Lincoln

Extremely poor Service When Jeff left your dealership your service deteriorated very quickly. When I complained to the new manage rabout my service, he promised that he had When Jeff left your dealership your service deteriorated very quickly. When I complained to the new manage rabout my service, he promised that he had been brought in to fix the issues and that I could call him if I had any problems in the future. Today I was treated so poorly that I came home and immediately called him only to find out that he was no longer with you. I HAVE PURCHASED THREE CARS FROM YOU AND HAVE HAd ALL CAR MAINTENANCE AND REPAIRS DONE AT YOuR SHOP FOR THE LAST 24 YEARS. I HAVE THREE VEHICLES THAT YOU SERVICE. After todays experience I am going to look else where and for the first time in over 35 years I will not be buying a ford. More

registration i bought a mkx lincoln there on nov. 4th -i'm still waiting for my registration and my 2017 tags i keep on getting jerked around -someone please hel i bought a mkx lincoln there on nov. 4th -i'm still waiting for my registration and my 2017 tags i keep on getting jerked around -someone please help me out-do i need to get the state involved and the dmv - this is wrong and no one at your dealership seems to care. Robert Anzellotti More

No Service as promised Purchased my new Ford at Deland Ford and was advised about the Service Dep.. Went today, Express Service is closed and I was told it would be at least Purchased my new Ford at Deland Ford and was advised about the Service Dep.. Went today, Express Service is closed and I was told it would be at least 1.5 hrs. for the oil change service. I tried to make appointment and was advised first come first served. Wow very poor customer service. More

Horrible dealership Coggin Deland for Lincoln is a horrible dealership and does not know what customer service is! They will not work with customers and there senior in Coggin Deland for Lincoln is a horrible dealership and does not know what customer service is! They will not work with customers and there senior internet sales consultant Jennifer Gruber is nasty to everyone. I've never had an unpleasant experience like this before and from now on will choose Coggin DeLand Honda and go to them only! More

Used car manager should be terminated and/or reprimanded f i could give them less than one star, i would.... I went to look at the ford focus that was recently reduced to $6995. The used auto dept manage f i could give them less than one star, i would.... I went to look at the ford focus that was recently reduced to $6995. The used auto dept manager should be terminated for allowing the vehicle to be put up for sale. The interior of the vehicle was clean but the stench of cigarette was clearly evident. That's the nice part of the vehicle. Even the sales rep was embarased to show the vehicle. She drove it to the front and as i approached it I could tell the driver side had a dented scratch from the wheel well to the rear quarter panel and across the front and rear doors. As I went to the passenger side, the mirror had been taped to the vehicle and the hood was clearly impacted with hail, dents and scratches. Coggings should be ashamed- they're clearly trying to sell junk. Seek out other dealerships when referencing their used car inventory. If the manager approved to sell that, he should seek employment in a salvage yard. The standards are undefined and the general mgr should review whats going out on the lot. More