Coggin Deland Ford - Lincoln

Purchased Edge only had 500 miles on it and back into the shop 2x for Sync problems. New elect products I know there are bugs. Love the vehicle. Service is poor to badge else where. Had no follow up on progr shop 2x for Sync problems. New elect products I know there are bugs. Love the vehicle. Service is poor to badge else where. Had no follow up on progress of vehicle both times it was in the shop. When calling to check on vehicle was sent to voice mail. Know service department is busy but would expect a call or at least e-mail about progress aver 3 to 4hours. Both times had to call at 4:30 to see if vehicle was ready. Alway got same answer about how busy they are. Your in the service department I expect you to be busy. Do not really want to hear how busy your day is. Mine was busy also. Suggest a 10 step customer service class. Many available online for free. After reading reviews on google this is a continuing problem. Positive experice with the sales staff. Shane is great very professional and follows up. Would highly recommend the sales anid finance departments. Take someplace else for service. More

Great Experience. Bought new Edge on New Years Eve and dealership stayed open until we had purchase completed. These employees gave up some of their evening to be sure we got the vehicle we wanted. Ver dealership stayed open until we had purchase completed. These employees gave up some of their evening to be sure we got the vehicle we wanted. Very friendly and helpful in helping us make the right decision. Shane Church was very patient with us and informative about all the great features of the edge. We are very happy with our New Edge Limited!! More

My review reflects mainly the fact that I am an out-of-town customer that was lied to about the features on a 2013 Ford Taurus SHO. As it was used with 2880 miles and no sticker with options, I had out-of-town customer that was lied to about the features on a 2013 Ford Taurus SHO. As it was used with 2880 miles and no sticker with options, I had no reason not to believe that it had what they were saying it had. To my dismay, later, after reading the manual inside the car it did not have Adaptive cruise control or the performance package like I was told. I guess whatever it takes to get the customer in the car, thanks! C.Parrish More

bought a used 2009 mustang Gt with 19,000 miles on it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the ni it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the night)and after sale he made like I never aske him about it(should hve gotten it in writing).A day after delivery I found seat lumbar support did not work and salesman said bring it in.I brought it in and they said they would not fix it and that it was not included in the extended warranty I bought(WTH).The bill to fix seat was $900 and after making many calls to the dealer the best they could do was $500.So I just bought a car with a broken part and I have to suck down the $500 after I paid for a extended warranty that suposedly covered everything!A day after all this the battery died and left me stranded.After calls to the genral manager I was able to get a promise for the battery price and $100 towards the tint removal.Im SOL with the seat though.I do not like how I was treated. More

This was my third time stopping by the dealership to look at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. A at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. As with any car purchase there is a series of negotiations, offers and counter-offers. Although we couldn't come to an agreement during my first two visits, I felt comfortable enough in my dealings with Mike to return a third time and it was then that we were finally able to reach an agreement we were both satisfied with. Randy, the sales manager, was more than willing to work within my budget. It was one of the few times that I purchased a vehicle without some degree of "buyer's remorse" the next day. Financing went smoothly with Mark and I received what I considered a very competitive rate. The truck looks and runs like new, with no surprises. I recommend you consider Coggin Deland Ford the next time you're looking for a new or used vehicle. More

Larry, Sales Manager, took charge to ensure that my experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane could have not been more attentive during the finalization of my truck purchase. Jeff from service always goes the extra mile to ensure his customers expectations are met. More

PAUL DID A GREAT JOB OF WORKING WITH ME TO GET TO THE THE PRICE I WAS HAPPY WITH. HE MADE SURE WE KNEW ALL THE FEATURES OF THE CAR. PRICE I WAS HAPPY WITH. HE MADE SURE WE KNEW ALL THE FEATURES OF THE CAR. More

Proffesional and Personal service is great ! The appearance of the dealership and the depth of inventory is something you will not find anywhere else. Kevin will help you get the best value for you appearance of the dealership and the depth of inventory is something you will not find anywhere else. Kevin will help you get the best value for you ! More

We located the car through Auto Trader and emailed the dealer. Shane Church responded to our email fairly quickly. We did not have that experience with other dealers. We emailed Shane back to make sure dealer. Shane Church responded to our email fairly quickly. We did not have that experience with other dealers. We emailed Shane back to make sure the car was still on the lot. He went immediately to verify that the car was still there and got right back with us. Shane was very professional and friendly. He let the car sell itself and did not bombard us with alot of fast talking which we really appreciated. I had plans to look at another Edge at a different dealer that was not too far from him, but without high pressure, he let us know that he wanted our business and would do whatever he could. He made it clear that he wanted us to buy the car on HIS lot and not even have to go look at the other one and he made that happen. More

Shane and staff extremely friendly and knowledgeable with a no pressure atmosphere. I have purchased five new vehicles from this dealership since 2005 and have enjoyed each purchase and continue to use thei a no pressure atmosphere. I have purchased five new vehicles from this dealership since 2005 and have enjoyed each purchase and continue to use their service department. More