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Coggin Deland Honda
Orange City, FL
751 Reviews
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November 13, 2014
Salesman and manager were excellent. Finance dept lies. I would recommend this dealership if you go there with your own financing and do not sign any of yhe paperwork there. Andrew was great in sales and th I would recommend this dealership if you go there with your own financing and do not sign any of yhe paperwork there. Andrew was great in sales and there was very minimal pressure. I had financing through my credit union at a better interest rate preapproved, and Jason was to contact them on Monday but he pushed my finance through Capital One, whom I told him out right i did mit want. I call both Jason and the finance manager on Monday and only managed to get their voice mails. No call back from either with even an I'm sorry. If this dealership wants a higher rating it looks like they need to replace their finance dept with honest people that do what they say they are going to, not just whatever they want to make you sign. A real shame as I have 3 friends planning to buy cars after the first of the year and I had recommended this dealership until this. I have also read reviews for thid dealership where people have had the same problem with Jason. More
by kim.fancher.77
Employees Worked With
Andrew Russo
Helpful November 10, 2014
Perfect salesman! Definitely was greatful to have Josh as my salesman! He was very professional and worked really hard to get me exactly what we wanted!! I will and wou Definitely was greatful to have Josh as my salesman! He was very professional and worked really hard to get me exactly what we wanted!! I will and would definitely recommend my friends and family to Josh! More
by Lovefaithhope
November 05, 2014
Best Car Purchase Experience!!! I recently bought a 2012 Honda Accord from this dealership. Barry Stradtler was the best to work with. He took the time to show me several options bef I recently bought a 2012 Honda Accord from this dealership. Barry Stradtler was the best to work with. He took the time to show me several options before I made the decision to purchase the used car instead of the new one I had intended on getting. The expericece was a low pressure sales by Barry. I was happy with the overall dealership and would high recommend Deland Honda and Barry for your next Honda purchase More
by dna1989
Employees Worked With
Barry Stadtler
November 03, 2014
Happy customer WE HAD A VERY NICE EXPERIENCE. STEVEN SALGADO WAS VERY PERSONABLE. WE WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. EVERYONE WAS VERY FRIENDLY. JASON ST WE HAD A VERY NICE EXPERIENCE. STEVEN SALGADO WAS VERY PERSONABLE. WE WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. EVERYONE WAS VERY FRIENDLY. JASON STROMBECK IN FINANCE WAS VERY COMICAL. THANK YOU BOTH. More
by TERRENCEACREE
November 03, 2014
Excellent Customer Service I just want to mention all the people that were involved in the purchase of our vehicle being, Travis, Steven, Gus and Jason were all excellent. The I just want to mention all the people that were involved in the purchase of our vehicle being, Travis, Steven, Gus and Jason were all excellent. They provided great customer service, were friendly and professional. The location closed at 8:00pm and continued to stay open until past 10:00pm to assist. It was a very nice experience in dealing with all of them. More
by Lachuchin1
Employees Worked With
Travis Albarran
November 03, 2014
A Positive Experience From Rebecca the Internet Sales Manager to our salesman, Chris Perez the whole staff was personable and knowledgeable. They made the whole car buying From Rebecca the Internet Sales Manager to our salesman, Chris Perez the whole staff was personable and knowledgeable. They made the whole car buying experience a positive one. Their service department is state of the art. Very nice people who balance friendliness and professioalism. Glad we went!!!! More
by kenking
November 01, 2014
Dealer doubled finance rate after taking delivery of car I 'bought' a 2014 Civic on October 26th. Awesome car, and Steve Salgado was actually an excellent sales guy, knew the car well and was great to work w I 'bought' a 2014 Civic on October 26th. Awesome car, and Steve Salgado was actually an excellent sales guy, knew the car well and was great to work with. Unfortunately that's where the good news ends. I had previously (in August) been pre-approved with a 2.9% APR on a 60-month loan on my own, but while at the dealer I found out something changed on my credit report, my rates went up, and I needed to sort that out before making a purchase. This is when Steve brought in Jason, a guy in the 'Business Manager' office who we were told was in Finance - I still have no clue what he really is, he's not even listed with the staff on their website. Jason assured me that he had the ability to get me a loan at 2.9%, so we signed paperwork reflecting this, put down a significant down payment, and traded in our '98 Civic. All was well. Today - the 29th - rolls around, and Jason calls me up. Suddenly the dealership is unable to get me any better rate than 6.28%. I immediately drove the new car back to the dealer and told Jason that I wanted the 2.9% he offered right then and there or a full refund of my down payment and my old car back. I asked what happened, when I signed the paperwork he assured me that he could push the rate through and get me the loan I wanted no matter what pushback he got from the banks, but today he was at the mercy of the banks and couldn't do anything else for me. Instantly he was curt, refused to make eye contact, said he would get started on un-selling the car, then disappeared. I was met by a barrage of other sales guys and managers all trying to "make it right" asking all kinds of questions about whether I liked the car or not and trying to explain it wasn't them, it was the banks - I told them this was irrelevant, I signed paperwork reflecting a loan at 2.9% and was not willing to pay another 2k for the loan with them just because their finance guy felt like blowing smoke on the 26th. I would not have signed anything with any higher rate, the only thing that sealed this deal that day was Jason's supposed ability to get me this rate. After getting the run-around and snubbing the sales army for an hour, someone realized Jason had done nothing with the paperwork needed to get my refund. Finally got a few more people involved and got my refund, but then had to wait even longer for them to find my registration, assure me all contracts were void, and inspect the new car for damage. After the refund had been processed but while I was waiting on the other paperwork, Sanjay the Sales Manager made an admittedly generous / better offer on our trade which would have come close to negating the difference in APR, but by that point the experience with Jason's lies and the fight to reverse the deal had left such a terrible taste in my mouth I wasn't interested at all. They could have taken a few grand more off the cost of what I originally wanted and I would still rather take my money to any other dealer for any other car. If this is how this place tries to make sales, I can't recommend them to anyone. You may be fine if you arrange your own financing and know exactly what you're looking at, but these guys seem even less trustworthy than your average car salesmen. More
by josephrosin
Employees Worked With
Jason, Don Liska
October 29, 2014
A Stress Free Buying Experience The dealership and specifically Steven and Agustin, did a great job in getting me the vehicle that I wanted at a price that I was more than comfortabl The dealership and specifically Steven and Agustin, did a great job in getting me the vehicle that I wanted at a price that I was more than comfortable with. They worked hard to earn my business and made the process stress free. More
by fred.silber.1
October 28, 2014
Most amazing car purchasing experience I have ever had!! I stopped in to get a repair on my 2012 Civic and I drove off with a new and improved 2014 Civic! They gave me a fair price for my 2012 Civic and a gr I stopped in to get a repair on my 2012 Civic and I drove off with a new and improved 2014 Civic! They gave me a fair price for my 2012 Civic and a great deal on the new 2014 version. Special thanks to Ozzie Torres (Financing) and Joey Meyerhoffer (Sales) for providing hassle-free, no games, just upfront, professional and respectful service - they were a true pleasure to work with! Deland Honda is the most impressive automobile dealership I have ever encountered. I rarely leave review but these guys were terrific and I highly recommend them!! They know their business and they have two great products - the Honda Brand and the Customer Service to support the great brand. THANK YOU Deland Honda - you have a customer for life!!! More
by mguzman2160
October 21, 2014
Quick and easy and I got what I wanted I traveled across the state because they were able to get me the car I wanted for the deal I wanted. When I arrived everything was ready to go. I was I traveled across the state because they were able to get me the car I wanted for the deal I wanted. When I arrived everything was ready to go. I was in and out with my new car with in a couple of hours. Sells man was very helpful and made things happen in the drop of a dime. More
by Abel Noriega
