Coggin Deland Honda

Outstanding Service from George Williams In the business world, it is often difficult for a sales consultant to balance the needs of their employer with the needs of the customer. George Wil In the business world, it is often difficult for a sales consultant to balance the needs of their employer with the needs of the customer. George Williams III was able to accomplish this feat while overcoming some unexpected obstacles. George handled these obstacles for us with the highest degree of professional courtesy and integrity. My initial contact with George was via e-mail concerning a used car I had seen advertised on the internet. After communicating with him for several days, my wife and I decided to make the 90 minute drive from our home in Jacksonville, FL to meet with George about the car. It did not take us long to decide that this was the vehicle we wanted. In the meantime, however, unexpected developments made it look like we would not be able to make the purchase. I must emphasize that none of these developments were financially related to this vehicle and none were George’s fault. But George is the one who, with some help from the General Manager (Mr. Doug Sisler), resolved the issues so that we could make the purchase. George went far and above what is normally expected for a sales consultant, especially one at a car dealership. Never has a sales consultant of any kind gone out of their way to help us in the way George interceded for us. This dealership should be very proud of George and the way he treated us. Although we do not purchase vehicles often, we hope to remain in contact with him. When we do need another one or when a friend or family member is looking for a vehicle, I will tell them that George is the first person they should contact. The Finance Manager (Mr. Ozzie Torres) ,was also very courteous and professional. In the process of going over the computer generated contract, he noticed a charge that should not have been on our contract because our vehicle was used. He could have let it ride and we would have never known about the charge. Instead, he removed the charge. His attention to detail saved us some money. We thanked him for his honesty. More

Exceeded My Expectations! I had been thinking about trading my Element in for a CR-V for a few months. Buying a new car is not something I am comfortable doing. I really love I had been thinking about trading my Element in for a CR-V for a few months. Buying a new car is not something I am comfortable doing. I really loved the Element, but it was stick shift and my knees are due for repair... I was nervous about getting a good deal or not. Barry Stadtler knows everything about Honda's, he answered all of my questions. He is easy going, no pressure, patient and he listened to all my concerns. I felt that I was in competent hands. Barry made the experience positive one. He led me through all the computerized features of the new CR-V, which took awhile! I couldn't have asked for a more pleasant car buying experience. I have been taking my Element to Coggin DeLand Honda for maintenance since 2006 and have always been pleased with the service. I will continue to bring the CR-V there and will be sure to stop in and say HI to Barry when I do. We discovered that he sold me my Element too! More

Great Experience! I just purchased a 2013 Honda Fit and I love it! I worked with Barry Stadtler as my sales person, he was just wonderful! He took so much time with me I just purchased a 2013 Honda Fit and I love it! I worked with Barry Stadtler as my sales person, he was just wonderful! He took so much time with me explaining everything about the car and the dealership, gave me a tour of the service department (which I have never received from anywhere else at other times when I have purchased a car). He was very kind and knowledgeable! It was a great experience. I am recommending him to a friend of mine who may be in the market to buy a new car soon. Thank you Barry! and also Thank You to Ulises, who also helped me get my financing info together, he was also very nice and helpful!! An overall awesome experience at Coggin Deland Honda today! everyone very friendly!! More

Buying Experience Turned Sour but was fixed later Although I presented an AAA "guaranteed" MSRP discount printout, the salesman ignored it and wrote up the sale for nearly $4000 more than it should ha Although I presented an AAA "guaranteed" MSRP discount printout, the salesman ignored it and wrote up the sale for nearly $4000 more than it should have been. Then, I was made to wait all day without explanation, each time being told that "it will only be 5 more minutes before the sale would be concluded." Supposedly, they were getting my car from elsewhere so they could deliver it to me the same day, but no one told me this. For some reason, it was very important to them to conclude this in a hurry but they never told me why. In fact, I was later told that they did not even have a driver available to get the car. Nevertheless, I was kept sitting there with no explanation. I felt like a prisoner since I was not even allowed to return to and use my own trade-in car. The lack of communication was reprehensible and the entire new car buying experience was ruined for me. This is the worst auto buying experience I have ever had. They gave me a loaner and delivered my car the following day. Gus, the manager, later told me that this was not the kind of experience he wanted his customers to have but, obviously, there was a very serious breakdown in communications. He asked me how he "could make it up to me" and I replied that it was for him to decide what he should do to make things right. We shall see. I have subsequently heard again from Gus and other people at the dealership who expressed great concern over what had happened and who resolved all the remaining concerns I had. While the initial experience affected my rating of the dealership, if I were to write a new rating based on the more recent contacts, I would give them good marks. More

Return customer Barry Stadtler is one of the finest car salesman I have ever had the pleasure to know. He sold me a beautiful certified Honda Accord five years ago a Barry Stadtler is one of the finest car salesman I have ever had the pleasure to know. He sold me a beautiful certified Honda Accord five years ago and I contacted him again and went right back to purchase my second Coggin Deland Honda Accord. I knew to contact Barry because he is honest, polite, and takes the car buying process slowly and doesn't overwhelm the buyer. He helped me review all paperwork and car buying details and because of that I will not hesitate to purchase a third vehicle from Barry. More

outstanding customer service I called the dealership referencing a used Toyota I saw on autotrader.com. I was worried about being "paired" with a salesperson without getting to kn I called the dealership referencing a used Toyota I saw on autotrader.com. I was worried about being "paired" with a salesperson without getting to know him. Andrew was fantastic. He was kind, courteous, and very laid back. He didn't sound like he was reading from a script and he didn't try to sell me on anything else. I will send all of my friends and family to him. Great job buddy. Thanks for all your help. I love the truck!! More

Great Experience! I drove from 6 house away and loved getting another Honda! My CR-V lasted 270,000 mikes and hoping to make this Civic last too! Champ made sure everyt I drove from 6 house away and loved getting another Honda! My CR-V lasted 270,000 mikes and hoping to make this Civic last too! Champ made sure everything went well and reserved the car just for me since I traveled so far away. My mother and I were treated so well and made feel so welcome. I had a great experience and so will you! More

new car purchase The reason for this review is that I purchased a new Honda Odyssey. I have purchased 5 cars now from this dealership and all five was purchased with The reason for this review is that I purchased a new Honda Odyssey. I have purchased 5 cars now from this dealership and all five was purchased with Barry Stadtler as my sales rep. Barry is very patient, answers all questions knowable and goes through the car in detail with us. Everyone at this dealership that we meet are always so friendly and polite and they open the doors for you when going from one area to another. When you pull into the parking lot and get out of your car and head for the showroom door there is someone to greet you. This is why we buy from this Honda dealership in Orange City, and why we use Barry as our sales rep. Also the service department is great as we get the same type of service from them. Thank you for the great service and a great car. Richard Spiegelhalter More

Coming back to Honda As usual, Cogging DeLand Honda has gone over an above,I have found that the salesmanship is great in that not only showing the availabilty of vehicles As usual, Cogging DeLand Honda has gone over an above,I have found that the salesmanship is great in that not only showing the availabilty of vehicles but the various options, such as purchase vs. lease. I am very confident that Barry Stadler has given the utmost in professionalism while at the same time kept up our relationship in a friendly and personal manner. More