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Coggin Nissan On Atlantic

Jacksonville, FL

4.8
411 Reviews

10600 Atlantic Blvd

Jacksonville, FL

32225

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Showing 411 reviews

August 03, 2011

BEST CAR BUYING EXPERIENCE EVER. TOOK TIME BUT EVERYONE WAS FANTASTIC. ESPECIALLY ROBERT AND HIS PARTNER (THE GUY WHO RAN BACK&FORTH WITH THE PRICE NEGOTIATIONS, GIVE THEM A RAISE!! WE WON'T BUY FROM ANYWH More

by BARRYO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rOBERT,JOHAN,SALES MANAGER & GUY FROM TAUNTON,MA
August 01, 2011

Last December I returned from Iraq after a year deployed with the 3rd Infantry Division and where I returned to Ft. Stewart, GA. I went down to Jacksonville, FL because I heard they had better prices on ve More

by yoey45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Patrick (Finance), Henry (salesman), Robert (Manager)
Aug 19, 2011 -

Coggin Nissan On Atlantic responded

This is Robert Ogust, General Manager of Coggin Nissan Atlantic and I am sorry to still see your frustration with your experience at my dealership. When we last talked a couple months ago, I left with the impression that everything was resolved and it concerns me you are still not happy with the situation. I want to clear up as much as possible for you and hope to make things right. With regard to the state registration issues, as a Nissan Florida dealer we do not have 50 state dealer approval, and Maryland is one of the states we are prohibited from registering for. If you would like to provide your email I will be more than happy to send you the Manufacturer Statement of Origin which outlines these details. I’m sorry for the inconvenience this caused you, but I appreciate you taking the time to drive down during your leave. Our pre-delivery inspection does not become aware of pending recalls or the discrepancies from your first oil change. Publicly, we cannot discuss financial issues, however we did rectify the situation with Capital One and was able to give you the original rate. It is never our intention to mistreat our customers and I’m certain we do not purposefully exploit our relationship with military personnel and veterans. We appreciate everything you do for our country and in no way want come across as jeopardizing that. I hope that we can resolve this matter further and wish that we can change your opinion of our dealership by rescinding this review. Please call me anytime at 561-445-2414 and I will take care of you immediately so we can make amends and I can answer any other questions or concerns you may have. Robert Ogust General Manager

July 30, 2011

I have now had a Nissan for 15 years. I traded my 1995 Nissan 200SX (which I also bought at Coggin Nissan on Atlantic) for my 2008 Sentra. I have been very satisfied with the overall purchasing experience More

by SheilaEngels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
July 28, 2011

Mr. Wright was kind, concerned, and helpful..he was humorous..we had bought a 2011 Nissan in st. augustine..nothing noteworthy in that dealership..the car was stock, no luxuries..no auto door locks etc More

by Judy Moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wright, Richard Wright
June 22, 2011

It was by far the easiest most comfortable experience we had with a dealership. Very straight forward, honest, and professional. I would defenitely refer friends and family to them. It would be great that t More

by cisnerosel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Coy, Kenny Golden
Jun 28, 2011 -

Coggin Nissan On Atlantic responded

Hi cisnerosel, this is Robert Ogust, General Manager of Coggin Nissan on Atlantic. I am pleased to hear about your experience and glad we met your standards! Look forward to seeing you again.

June 21, 2011

Nellie, the sales lady, welcomed us, made us comfortable, listened to what we wanted, and helped us choose the PERFECT automobile. In fact she was so professional and caring, I would send close family membe More

by tgstidham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nellie, Yohan
Jun 28, 2011 -

Coggin Nissan On Atlantic responded

Hi Tom, this is Robert Ogust, General Manager of Coggin Nissan on Atlantic. I’m glad we could meet and exceed your expectations. It is a goal of ours we hope to achieve with every interaction. Thanks for the top score!

June 21, 2011

My salesperson was very attentive. She asked me why I wanted to trade my Sentra that I had only a year & a half. I gave her all my reasons. She asked me which ones were most important to me. I fel More

by Lwoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly Morallo, Nelly Morallo
Jun 28, 2011 -

Coggin Nissan On Atlantic responded

Hi Lwoodard, this is Robert Ogust, General Manager of Coggin Nissan on Atlantic. We strive to provide the best customer service and we appreciate your feedback. Let me know if there’s anything else I can do for you.

May 30, 2011

I was so pleased with Coggin Nissan and the great service I received. Everything was excellant!!! Nelly did a wonderfully good job reaching out to me, making me feel comfortable, not pressuring me and telli More

by rose.haston09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly Morallo, Nelly Morallo
May 24, 2011

Nelly was great.I always buy my cars online and my service was excellent.I will be telling my friends and Co-workers about coggin Nissan on Atlantic.Nelly made me feel comfortable through out the cour More

by wardaa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly Morallo, Nelly Morallo
May 08, 2011

Our sales experience was wonderful. The whole process was simple and our salesperson Nelly totally put us at ease. From sales to finance to service, every staff member that we came into contact with was so f More

by Jennifermcguirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly Morallo, Nelly Morallo
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