Coggin Nissan On Atlantic

took my daughters 2009 nissan versa to service dept.for cranking problem.(bad battery)after 11/2 hours to test they said battery was installed and car was ready.while waiting watching employees they all se cranking problem.(bad battery)after 11/2 hours to test they said battery was installed and car was ready.while waiting watching employees they all seemed to just be going through motions so i decided to xx battery before leaving.neg cable was so loose it came right off.told service writer(joe)and he had technician tighten cable.asked to speak to service director(jim jernigan).after telling jim what happened his reply was that they install 200 batteries a month and things happen.my daughter is 16 yrs old and i bought her a new car because i wanted her safe as possible.thier cavalier attitude to this is very concerning.needless to say no more coggin automotive for any of my automotive needs. More

every time i go up there, the customer service was not every time i go up there, the customer service was not there. i had my oil changed there once, they spilled oil all on top of the engine and didn`t c every time i go up there, the customer service was not there. i had my oil changed there once, they spilled oil all on top of the engine and didn`t clean it up. i was looking at buying a car two years ago. all the sale people was pushy and rude. i when to the other side of twon to buy the same car and treated better. i went yesurady to canseled my extended warrenty. i was treated rude, sat in the show room for 45 mins. for one person who had an adatude. just to be told i had to see another person. she walked up with andatude and said what do you want? gave us the paperwork and walked off to help someone else. when we where done with the paperwork, she was gone. and this other person said he would take it. no hi how you doing who he was. when i aksed him if that all the paperwork i needed i got more attadue from him. and i was told if they needed anymore they would let us no. i would tell others to stay clear of this dealership. More

My overall experience with Coggin Nissan Atlantic was very, very good. Lee was beyond accomodating - making sure I was completely happy with the car I chose (even making me test drive 2 different vehicl very, very good. Lee was beyond accomodating - making sure I was completely happy with the car I chose (even making me test drive 2 different vehicles just to decide the interior color). He was sure to point out all the vehicle features, answered questions in a timely manner, and even wouldn't allow me to drive away until I adjusted the mirrors (and tuned in my radio station) so I wouldn't be "tempted" to learn to do so as I was driving...LOL). In fact, everyone I dealt with at the dealership was very friendly and accomodating. We are very happy with our purchase and are really enjoying driving our new car. Thanks for everything, Coggin! More

I submitted a request for some information on the internet based on an ad I was re: Lease vehicle deal. Mr. Nesbitt contacted me quickly and got some more information and then called me back several internet based on an ad I was re: Lease vehicle deal. Mr. Nesbitt contacted me quickly and got some more information and then called me back several times to make sure that he had what I was looking for at the dealership. We closed a lease deal that same afternoon (within 3 hours). Mr. Nesbitt was extremely friendly and helpful. The dealership gave me a good deal on my lease, but did not give me a very good deal on the trade-in value of my car (which I guess is common). I would recommend this dealership and this salesman to other people who were looking for a Nissan, More

Our experience with Ronald and the Coggin Nissan on Atlantic was very enjoyable and helpful. We're very satisfied with the professionalism and courtesy we were afforded. Ronald and the rest of the te Atlantic was very enjoyable and helpful. We're very satisfied with the professionalism and courtesy we were afforded. Ronald and the rest of the team went out of their way to find us our Versa and made sure everything was to our satisfaction before we left the dealership. It was a most pleasant experience and we will be going back. More

I brought my 2003 Nissan Altima from Coggin about 3 years ago. Over the past few months I have been having issues with performance. My car would "jump" when I was riding along, almost felt as though it was ago. Over the past few months I have been having issues with performance. My car would "jump" when I was riding along, almost felt as though it was was trying to slip out of gears. At the same time my car started to stall out on me. First time I dismissed it, later that week it happened again in a parking lot, I was close to being rear-ended. We dropped it off on the evening of Wed, August 1st. My husband and I were dealing with Shawna B. She told us about the recalls that were on the car. We had no idea. She knew that we were leaving Friday afternoon to go to my sister in-law's graduation. Shawna said it was fine to go ahead and do the ECM reprogram and that they would wait on replacing the rear crossmember. This would insure that we would be able to pick up the car on Friday. She said anytime after 2pm was fine. We get there and it is not complete, they went ahead and decided to replace the rear crossmember. When asked how long, we were told it wasn't going to be complete for at least 3 hrs. So, we were provided with a rental car, okay. Advised them we could pick up the car Saturday afternoon, they said it would be fine, the keys would be with somebody in sales. When we got there, nobody had the keys, nobody knew to expect us... Inconvienced again because of lack on communication on the service departments end. So Shawna comes up there, gets us the keys. Fine, we were on our way. Funny thing is, after all of this the problem is still existing. I have called Nissan in Orange Park, they will be able to look at it tomorrow morning. That leaves me without any transportation today. I am missing work, losing money because of the lack of service I have recieved from Coggin Nissan. More

DO NOT BUY FROM THIS DEALER. Dealership had lost receipt to run credit card for down payment - called us 3 mths later to get a copy of receipt, faxed it to them. No one ever ran the credit card, instead t to run credit card for down payment - called us 3 mths later to get a copy of receipt, faxed it to them. No one ever ran the credit card, instead they sent it straight to collections instead of taking the blame for loosing paperwork. We never received a phone call of them trying to collect - sounds like someone didn't want to do their job and even cost the dealership money by referring to a collection agency. We are a small business owner with excellent credit - BEWARE!!! I will make sure everyone I know knows how this was handled. More

This is the most unqualified dealership I've ever did business with. They've been blaming my cracked exhaust manifold on everything from my "aftermarket" oil filter to my "aftermarket" air filter and sti business with. They've been blaming my cracked exhaust manifold on everything from my "aftermarket" oil filter to my "aftermarket" air filter and still don't have a clue, even after I've shown them the Service Bulletins and Recalls. Their service dept reps act like a bunch of used car salesmen waiting for a "sucker" to pull up. I hope no one ever has to deal with them. I will never buy another Nissan and I will most certainly see that anyone I come in contact with deals with any of the Coggin establishments.. More