Coggin Nissan at the Avenues
Jacksonville, FL
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I was holding off submitting this review in hopes of hearing from the GM who I wrote a full page letter to last week. He did contact me today. After being loyal customers of this dealership for 25 years hearing from the GM who I wrote a full page letter to last week. He did contact me today. After being loyal customers of this dealership for 25 years I thought it would be a good place to look for a used truck. After purchasing the vehicle and finding some defects ( chipped windshield, bad tint on passenger window, no second key) I made them known in a review which I was asked to revise upon the dealer offering some free oil changes. I complied. However l after discovering a bad vibration in the steering wheel at 35 mph, I took the vehicle in for service. After patiently waiting 5 hours in the waiting room, I was informed the truck had bad U joints and bad motor mounts. So the vehicle was sold to me defective. The dealership absorbed the cost of the U joints but I had to pay for the mounts. The service advisor was as cooperative as she could be so no fault to her. These defects should have been discovered prior to the sale of the vehicle. The GM agreed with me and offered me a credit for any future work needed. Much appreciated. More
They worked with me when I stated a hard limit on price. Even understood when I had to cancel an appointment due to illness..Got the truck I wanted and the price we agreed upon.No hidden fees no extra extra Even understood when I had to cancel an appointment due to illness..Got the truck I wanted and the price we agreed upon.No hidden fees no extra extra charges. Good deal great experience More
This was the best experience that I have had buying a car. I was treated like I was part of their family, which is important to me. Professional and down to earth at the same time. No hassle over the pr car. I was treated like I was part of their family, which is important to me. Professional and down to earth at the same time. No hassle over the price and understanding of my personal requirements More
Updated Review: Stephen was great to deal with and helped my in-laws purchase a new Rogue without being pushy while answering all of their questions and showing them the exact car they wanted. Justin did an my in-laws purchase a new Rogue without being pushy while answering all of their questions and showing them the exact car they wanted. Justin did an awesome job getting things right on the financing side. Thank you. More
Dealership & staff were very helpful and not pushy in helping me trade-in my lease car (early) & buy a new 2026 Rogue. Thanks for a Great experience! helping me trade-in my lease car (early) & buy a new 2026 Rogue. Thanks for a Great experience! More

