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Coggin Nissan at the Avenues

Jacksonville, FL

4.5
550 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 550 reviews

September 30, 2025

I called in and was surprised to see that AI made my appointment which was great because I work M-F and I was given a choice of either appointment. The staff listened the mechanic did a oil change and More

by 1pickygirlinjaxfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

We appreciate your positive feedback.

September 29, 2025

Paul and Amanda were super helpful with my repairs. They let me know what it was I needed to have done. More

by nicmichaelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Amanda 10/10
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

We are pleased to hear that Paul and Amanda were helpful.

September 24, 2025

Amanda is the best. Be sure to ask for her as your service manager. She made our experience amazing! More

by Jeff Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda service advisor
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

Thanks for the kind words about Amanda!

September 19, 2025

Upon having my oil changed ($49. 95) and brake fluid changed ($149.95) Coggin Nissan added an additional UNDISCLOSED “Shop supply” charge of 17% equaling $33.99. IN ADDITION, I was c More

by Rjax1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brenden Robledo
Sep 21, 2025 -

Coggin Nissan at the Avenues responded

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced. We understand how concerning it is to see an undisclosed fee added to your bill, and we take your comments seriously. We would be happy to speak with you further to answer any questions you may have about pricing. Please contact me at your convenience. Christos Rodis, General Manager, 904-747-8567

September 11, 2025

Coupon was false had to wait 2 hours went to another shop for work bad More

by Robert.gavilan2
Workmanship
Recommend Dealer
No
Employees Worked With
Paul
Sep 13, 2025 -

Coggin Nissan at the Avenues responded

Robert, We're very sorry to hear about your experience. Waiting two hours only to feel misled by a coupon is frustrating and not the level of service we want to provide. We would like to speak with you further about your experience and hopefully restore your faith in us. Christos Rodis, General Manager, 904-747-8567

September 08, 2025

I went to Coggin Nissan at Avenues in Jacksonville florida to get an oil change and to follow up on a recall part that Nissan told me to come in for, Amanda who is one of the service providers was ext More

by tgive8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

We thank you for sharing your positive feedback.

September 06, 2025

Very helpful and excellent service. The sales person dedicated his time only to us to help us find what we needed and in our budget. More

by Barbara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Robledo
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

Barbara, we're pleased to hear that we provided helpful and excellent service.

September 03, 2025

The process went smoothly. Everyone was helpful from beginning to end, smiles all around. Went in for a new deal which was supposed to lower my payment but ended up coming out More

by Gigipelage1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Robledo
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

Thank you for sharing your feedback with our team. Please let us know how we can assist you in the future!

August 23, 2025

Excellent service I do not have any issues 100% Recommends. Very professional service. The employees bring dedicate attention. More

by dr.ortizrubio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyson Meregener
Oct 13, 2025 -

Coggin Nissan at the Avenues responded

We're pleased to hear our team provided excellent service.

August 18, 2025

1) They recommended service ($1,500. 00) that I had fixed since my last visit. 2) They would not fix an issue performed by another dealership under warranty until I challenged them. 3) More

by bkrawchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Aug 20, 2025 -

Coggin Nissan at the Avenues responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the challenges you faced. We understand how stressful this must have been, and we regret that your experience left you feeling unsupported. We would be happy to speak with you further about your experience. Please contact me at your convenience. Christos Rodis, General Manager, 904-747-3915

Sep 22, 2025 -

bkrawchuk responded

I spoke with Chris but only got a lot of “I’m sorry to hear about your experience “ but no resolution. I still had to pay $6,200 on a car only worth less than $10,000. I was stuck in a situation with a worthless car 800 miles from home. If I was home I would’ve sold the car and take the loss of buying a car with a CVT. Thanks Nissan.

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