Coggin Nissan at the Avenues
Jacksonville, FL
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I called in and was surprised to see that AI made my appointment which was great because I work M-F and I was given a choice of either appointment. The staff listened the mechanic did a oil change and appointment which was great because I work M-F and I was given a choice of either appointment. The staff listened the mechanic did a oil change and checked my tires which I am on the tire program with one of my cars. Also checked underneath the car as well for any potential problems but I did get the green light on that. I do own a nissan Sentra and a Chevy Malibu both cars have a long run and history with coggin Nissan at the avenues. I was treated professionally and when waiting I did bring my laptop and was able to have coffee , water and enjoyed my wait. More
Upon having my oil changed ($49. 95) and brake fluid changed ($149.95) Coggin Nissan added an additional UNDISCLOSED “Shop supply” charge of 17% equaling $33.99. IN ADDITION, I was c 95) and brake fluid changed ($149.95) Coggin Nissan added an additional UNDISCLOSED “Shop supply” charge of 17% equaling $33.99. IN ADDITION, I was charged sales tax on that amount for a further amount of $2.54. Coming to a total 18.3% undisclosed charge. More
I went to Coggin Nissan at Avenues in Jacksonville florida to get an oil change and to follow up on a recall part that Nissan told me to come in for, Amanda who is one of the service providers was ext florida to get an oil change and to follow up on a recall part that Nissan told me to come in for, Amanda who is one of the service providers was extremely helpful and knowledgeable about threw out the entire process. She made the time pass so smooth and made the process worth my wait. Thanks for the speedy process Amanda and professional customer service. Job Well done!!! More
The process went smoothly. Everyone was helpful from beginning to end, smiles all around. Went in for a new deal which was supposed to lower my payment but ended up coming out Everyone was helpful from beginning to end, smiles all around. Went in for a new deal which was supposed to lower my payment but ended up coming out with a brand new truck. Yay me!!! More
1) They recommended service ($1,500. 00) that I had fixed since my last visit. 2) They would not fix an issue performed by another dealership under warranty until I challenged them. 3) 00) that I had fixed since my last visit. 2) They would not fix an issue performed by another dealership under warranty until I challenged them. 3) My transmission broke on a trip and needed to be replaced ($6,200) by a dealer 800 miles from home. Out of warranty by 8 months. Only 80,000 miles More

