
Coggin Nissan at the Avenues
Jacksonville, FL
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Buyer Beware I Monday, June 22 2015 I went to Coggin Nissan of the avenues to by a 2004 350z that had been advertised for over a month for $9,991 on Auto Trader as I Monday, June 22 2015 I went to Coggin Nissan of the avenues to by a 2004 350z that had been advertised for over a month for $9,991 on Auto Trader as well as on the Coggin site. I test drove the car and offered the advertised price. The sales person agreed and took the offer to the sales manager. The sales manager who's name is TK brought back two pieces of paper and asked me to pick the monthly payment on the first page. I said ok but show me the written offer. I was completely shocked when the price on the offer had changed to over $14,000 but included a further $2,000 discount raising the price to $12,000 plus tax, dealer fees and plate. According to TK they had not had a chance to update the new price. After all he only had 30 days and as of June 25th it still has not changed I became upset and said that this is completely unethical and I will not be buying any cars from Coggin. Needless to say they said they would honor the original price but by this time I no longer trusted anyone at this dealership so I walked. I have received 4 calls from other sales people reducing the price up to an additional $300. The last call was to offer me first right of refusal because of this misunderstanding and that they had another offer on the car. Since the car is still there I guess that this was also not true. Coggin is off my list of car dealers since they did not disclose the price and tried to con me out of $2000. More
Just won't listen I not a fan of going to buy a new car due to past experiences. Most notable the fact that salesman just won't listen to me. I tell them what I have to I not a fan of going to buy a new car due to past experiences. Most notable the fact that salesman just won't listen to me. I tell them what I have to spend and what payment I am looking for. It never fails that rather than be honest with me and say they can't get me into the car I want at the payment I need they try to sell me something I don't want at a price that is alot more than I told them I can afford. Such as the case today, but rather than sit there and keep telling him I can't afford what he keeps bringing to me I just got up and walked out only to be called on the phone 3 times and then receive a text message from the manager saying he can get me in the car I DIDN'T WANT for a PRICE I COULD"NT AFFORD. Needless to say I will not be recommending this dealer to no one and I will never return there to be treated that way again. I did however wind up just down the road at another dealer and did buy a car from them! More
Purchasing a new car My husband and I came to the dealer for a different reason other than purchasing a new car. We left that day thinking of purchasing , and within 3 My husband and I came to the dealer for a different reason other than purchasing a new car. We left that day thinking of purchasing , and within 3 days left the showroom with a newer model and different color rogue Nissan. The service was fast . Both, salesman (Aram), and financial manager ( Chris) were very pleasant. We have never purchased a car so quickly . We are completely satisfied. This was a much better experience than our previous one in New York! Lillian & Michael Prisco More
GREAT SERVICE BY CORRIE MAXWELL I came in not knowing what the problem and Cory and Paula did an outstanding job explaining what was wrong with my Rouge. Thank you I came in not knowing what the problem and Cory and Paula did an outstanding job explaining what was wrong with my Rouge. Thank you More
2015 Xterra I came to Coggin looking for a truck. John Helms approached as we were walking through the lot. He took us back to look at Frontiers and Titans. He I came to Coggin looking for a truck. John Helms approached as we were walking through the lot. He took us back to look at Frontiers and Titans. He was very knowledgeable on Nissan's products. The Frontiers was nice but felt a little small for me personally. He then showed us the Titans which were just out of my price range. He then suggested the Xterra which I didn't even consider as an option prior to my visit. We took it for a test drive and ran some numbers on it. I told him I was not buying that day and he did not push me into it. The next day I visited again and the rest is history. I love the Xterra and I was very happy with the service and professionalism from John and the Coggin staff. More
Professional and Personable I was at the Nissan dealership this past weekend to test drive a Murano since this was the vehicle that I was interested in eventually purchasing. I I was at the Nissan dealership this past weekend to test drive a Murano since this was the vehicle that I was interested in eventually purchasing. I had also set up an appointment with another Nissan dealership. What took place in the next 5 hours I have to say, was a very pleasant experience. I didn't feel pressured and they were very accommodating. I truly got more than I expected. I drove out of there with a beautiful Murano and was very happy with my purchase. More
Oil Change I went in for a oil and filter change and brakes check. After paying over $500 I did not drive my car until that Monday. I only went a total of 6 mile I went in for a oil and filter change and brakes check. After paying over $500 I did not drive my car until that Monday. I only went a total of 6 miles and the cover under the car that protect the oil filter and engine fell off. Several cars ran over it. I went back, pick it up and carried it back to the dealer. I had to leave it over night because the part was not in. They replace it the next day. All I receive was a free oil change on my next visit. This cost me a lot of extra time going back and forth to the dealership setting and waiting when I have other things to do. I wonder how many trips I will have to make on this next oil change when it is free? More
Superior service On 3/17/2015 , I arrived from another local Nissan dealership due to overpricing oil change,when i arrived at Nissan Avenues I presented Mr. Bill my q On 3/17/2015 , I arrived from another local Nissan dealership due to overpricing oil change,when i arrived at Nissan Avenues I presented Mr. Bill my quote from the other dealer he immediately explain to me the services i would have to do to my vehicle at the 15000 miles mark. Outstanding service ,i would recommend Mr. Bill Nissan Avenues. More
Pretty Happy Bought a new Nissan Pathfinder on the way home from the auto show. Overall a very pleasant, low-pressure experience. My questions were answered quickl Bought a new Nissan Pathfinder on the way home from the auto show. Overall a very pleasant, low-pressure experience. My questions were answered quickly and professionally. More
Lousy service from finance dept. We recently leased a 2015 Nissan Rogue and thus far we're vey pleased ...Our salesman was rather indifferent, but regardless, the price was fair and We recently leased a 2015 Nissan Rogue and thus far we're vey pleased ...Our salesman was rather indifferent, but regardless, the price was fair and we consumated the deal...The issue we have is with the finance department...We had a couple of questions as regards our lease agreement and I tried on several occasions to reach the finance mgr. " M.....", leaving voice mails and messages with employees asking that he return my call....He never extended the courtesy of calling me..Very frustrating that he would provide such lousy service, or in this case, no service....Fortunately I finally spoke with Manjola and she proved to be extremely helpful and gave me her direct line number in the event I had furthe questions...She was not only helpful but very friendly...."M....." could learn from her...I hope that this is not indicative of the service we will receve in the future......Caution More