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Coggin Nissan at the Avenues

Jacksonville, FL

4.4
509 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 509 reviews

December 30, 2013

Loved Jeremy... he is outstanding... we had a lot of requests, and he came through for us. We actually ordered two 370 zx's and they were delivered as we requested... and we love Jeremy...... and our c More

by contractor21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeremy criscione
Dec 30, 2013 -

Coggin Nissan at the Avenues responded

I am glad that Jeremy was able to come through for you by answering all your questions. I trust that you will be satisfied with your *two* 370 zx's but if you find you have concerns or questions, we are always here to help. Thank you, Jenny Winslow Customer Relations Director

December 29, 2013

I AM A RETIRED MARINE WHOM IS VERY HARD TO PLEASE. I WILL NOT ACCEPT A LOT OF BULL..... THESE GUYS DIDN'T SHOOT THAT TYPE OF STUFF TO ME...THE SALES MGR, THE SALES CONSULTANT, THE SERVICE MGR, AND THE MOST I More

by marshallw154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEO, ALEX, FRANK, AND ED
Dec 30, 2013 -

Coggin Nissan at the Avenues responded

Wallace, We are proud of our team and their ability to demonstrate how much we value our customers through our service. I am glad to hear that we were able to meet your precise expectations. I am confident that you will continue to feel our appreciation for your business when you visit us for your first scheduled maintenance. If you have questions or concerns about your new vehicle before then, please do not hesitate to reach out to us. Thank you for your business, Jenny Winslow Customer Relations Director

December 09, 2013

I had been car shopping for a couple of days and had become weary with what I had been dealing with. Luis seemed most interested in finding a car with the features I told him I wanted and then worked di More

by gaslita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Leo, Mnasel
Dec 10, 2013 -

Coggin Nissan at the Avenues responded

Buying a new car can be an overwhelming experience so I am glad Luis was so helpful to you. If you have concerns arise now that you are on the road, please do not hesitate to contact us. We look forward to working with you! Best, Jenny Winslow Customer Relations Director

December 08, 2013

This is the 2nd time we purchased a car from Coggin Nissan at the Avenues. I would highly recommend the sales team and service department to anyone looking to purchase or service a car. Very pleased More

by miami08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Johnson
Dec 10, 2013 -

Coggin Nissan at the Avenues responded

I am always humbled when a family chooses to buy from us again, it is the best way I know to ensure that my team is providing the kind of customer service we strive for. Please do not hesitate to continue reaching out to us for any concerns you have. Thank you for your business, Jenny Winslow Customer Relations Director

December 02, 2013

Greg from sales team was great and got us a good deal. The worst experience starts when we reach finance team(Kip). Firstly they made us wait hours on deal day for papers to be signed. Once we got our loa More

by Santoshkbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg & Kip
Dec 03, 2013 -

Coggin Nissan at the Avenues responded

Thank you for bringing this to my attention. I want to be sure that we do what we can to make you entirely satisfied with your new vehicle. Please contact me at 904-302-8992 so we can look over the financing paperwork and figure out where these extra charges are coming from. Thank you, Jenny Winslow Customer Relations Director

December 02, 2013

I worked with Dexter Smith, Kip Winter & Faye Bay. Each of these three employees should be commended on their professionalism and dedication. I do not recall making a purchase from a dealership in th More

by markterrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Smith - Kip Winter - Faye Bay
Dec 02, 2013 -

Coggin Nissan at the Avenues responded

Mark, Thank you so much for the kind review. I am proud of the team at Coggin Nissan at the Avenues and am glad to hear that someone with a professional understanding of the value of good customer service found it at our store. Please contact us again if you find yourself in need of anything that will make your driving experience more pleasant. Best, Jenny Winslow Customer Service Director

Dec 02, 2013 -

Coggin Nissan at the Avenues responded

Mark, Thank you so much for the kind review. I am proud of the team at Coggin Nissan at the Avenues and am glad to hear that someone with a professional understanding of the value of good customer service found it at our store. Please contact us again if you find yourself in need of anything that will make your driving experience more pleasant. Best, Jenny Winslow Customer Service Director

November 25, 2013

It was overall a positive experience. The car was brought up from St Aug quickly and the sales staff were all very kind.I would recommend this dealer to anyone. More

by mjhtah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
billy
Nov 25, 2013 -

Coggin Nissan at the Avenues responded

I am glad that you had such a positive experience and thank you for letting me know about it. We want you to be happy with your purchase so if there is anything we can do to ensure a better driving experience, please feel free to let us know. Thank you for your business, Jenny Winslow Customer Relations Director

November 20, 2013

Eriton has an excellent knowledge of the car features, very patient and professional. His arguments are very convincing. I only went to change the oil of my old pathfinder and at the end I got a new one ! More

by ninasalinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eriton Bleta
Nov 20, 2013 -

Coggin Nissan at the Avenues responded

Wow! That's a change of events! I am glad to hear that Eriton was able to answer your questions and while it is never our goal to sell a guest, I am glad that you found a Pathfinder that was right for you. I hope you will continue to let us know how we can be of assistance to you with your Nissan needs. Thank you for your business, Jenny Winslow Customer Relations Director

November 17, 2013

The Sales person always had a smile in his face. He was also able to conveniently talk through text messages as well, my preferred communication methods. More

by silver2u
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
Nov 18, 2013 -

Coggin Nissan at the Avenues responded

I appreciate you taking the time to leave your positive feedback. It is our pleasure to help our customers find the vehicle that is right for them in a way that is most comfortable for them so I am glad to hear that Jeremy was able to find the best way to work with you. Please just send a text if there is anything we can do to be of further assistance! Best, Jenny Winslow Customer Relations Director

November 06, 2013

Bill provided excellent service! We have been at this dealership for years and will continue to purchase our cars there. We are very happy with the quality of work provided and customer service. More

by kquinn35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 06, 2013 -

Coggin Nissan at the Avenues responded

Thank you for letting me know that we have won your trust through our commitment to our customers. I am confident that you will let us know if there is anything we can do to make your driving experience better. We look forward to working with you again. Thank you, Jenny Winslow Customer Relations Director

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