
Coggin Nissan at the Avenues
Jacksonville, FL
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Saw 2011 Rogue on-line, submitted price request and was promptly responded to by Gabriel Valenzuela. Made arrangements to meet at dealership where he showed me the car I was interested in. Good knowledge promptly responded to by Gabriel Valenzuela. Made arrangements to meet at dealership where he showed me the car I was interested in. Good knowledge of vehicle, nice manner in his presentation. Good guy, direct and honest in his answers to questions and in response to requests. Bought the car from him. Satisfied customer. More
Everyone was very friendly. They managed to get me the car I wanted with a price/payment I could afford. My parents bought a car there years ago and I would go back again in the future. car I wanted with a price/payment I could afford. My parents bought a car there years ago and I would go back again in the future. More
These folks were just being used car salespeople, but had not been educated about statutes and disclosures. The used car manager was the real putz, and talked way down to my wife and I when I asked why the 2 not been educated about statutes and disclosures. The used car manager was the real putz, and talked way down to my wife and I when I asked why the 2005 Jaguar had such a strange smell. After 3 days, we reached a deal, but they changed the lot warranty from 2/3 months to one, and this killed our deal. It wasn't so much all the lee we were told, but the manipulation they kept trying on us. It gets old after a while. I guess they only want to sell to uneducated and naive buyers. More
i was very happy from start to finish about the whole experience they very working to my needs and gave the deal that i had in mind with a smile all the way i have recommended to few people already this experience they very working to my needs and gave the deal that i had in mind with a smile all the way i have recommended to few people already this is my 5th nissan keep it up THANKS FOR EVERYTHING More
Gabe did a great job. Very painless process. Drove from Orlando do to the customer service and honesty Gabe had. Also, gave a great deal on car and was very flexible during process. Was worth 2 hour driv Orlando do to the customer service and honesty Gabe had. Also, gave a great deal on car and was very flexible during process. Was worth 2 hour drive. Thanks. More
Every one was very friendly and helpful. We looked at several vehicles and colors. Leo the sales manager was excellent with very fast and clear offers. Christian our sales lady was very knowledgable. She several vehicles and colors. Leo the sales manager was excellent with very fast and clear offers. Christian our sales lady was very knowledgable. She made sure our cell phones were connected to the Bluetooth before we left and that we understood all the functions. Overall a very good experience. More
They were motivated to sell the car and were very accomodating in trying to work with me on price, delivery, questions, back ground, car history etc. accomodating in trying to work with me on price, delivery, questions, back ground, car history etc. More
I originally went to receive service on my '04 Nissan 350z but when the price to repair the car cost almost as much as was left on the payments I started thinking that a new car would be a better option! 350z but when the price to repair the car cost almost as much as was left on the payments I started thinking that a new car would be a better option! After looking around the lot for a few minutes Eriton Bleta came out to greet me and asked if I had been helped yet. He wasn't pushy or overly excited, or really anything like I've ever experienced with a car salesman before. He stayed cool and was all business, which I can really appreciate. Once we took the car for a test drive he focused on telling me about the car's features and value and such and didn't seem fake or ridiculous like he was pushing to become my "best friend" in half an hour so that he gave the illusion of caring. Instead, he told me what I wanted to know, answered all of my questions with ease and was very well knowledgeable of the vehicle. Once we got back inside, he didn't trick me into believing I was getting "the deal of a lifetime" but actually REALLY made me a good deal! They gave me more than my trade was worth if I would have sold it myself after getting the repairs on it, AND threw in about $2800 in rebates after that! All in all I was very happy with the way the purchase went down and am very likely to recommend Coggin Nissan to anyone who would be interested! More
I had already bought a car from this dealership before and was very satisfied so when it was time for me to purchase another car I already knew which dealership I wanted to deal with. Unfortunately, I wa and was very satisfied so when it was time for me to purchase another car I already knew which dealership I wanted to deal with. Unfortunately, I was surprised by the sales consultant's unprofessionalism after I had negotiated the final price of the car on a friday evening. After he went over how I was going to be contacted for an online survey as well as a phone survey he asked how would I rate my experience so far. I answered excellent. Then he said that he was only making $50 off this car and if I didn't give him an excellent rating that he would be fired. He than said " Don't tell anyone that I said that." After I signed all the paperwork and was handed the key I was told that he could only find one set and if I he could not find one by tomorrow that they could make another set for me. When I called the next day to let them know that I was coming to get the other set of keys the sales consultant said that they could not find the other set of keys and that the person who makes the keys only works Mon-Friday. Really? He did not know that when I was there the night before which was Friday? He asked if it was ok to go over the workings and orientation of the car when I came back on Monday because he was busy with other customers. I said ok but I am a customer too right? That should not change just because I purchased the car already....he did not finish with me yet. I was very disappointed in the customer service that I received but I will still continue to come back to the dealership for servicing my car only because that department has always given me excellent service but I will not purchase another car from this dealership again. More