
Coggin Nissan at the Avenues
Jacksonville, FL
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This was a very professional and courteous staff, the entire process from start to finish satisfied all of my needs. From the greeting at the door, promotion Internet response to my first inquiry, to my entire process from start to finish satisfied all of my needs. From the greeting at the door, promotion Internet response to my first inquiry, to my appointment time throughout their VIP service to the final delivery of my vehicle. First rate experience. More
GAbriel was extremely patient and helpful as we looked for a car for our son. It was his first car and we did not want to spend much money. Gabriel was understanding and spent lots of time with us even t for a car for our son. It was his first car and we did not want to spend much money. Gabriel was understanding and spent lots of time with us even though we were looking a low priced automobiles. His assistance was greatly appreciated. David Surguine and Jenny Winslow were also very helpful in the process. A great dealership! We will go back when we need our next car. More
I went in to look at the new Pathfinder models. Kristian showed me all of the available models and options and helped me get a great deal. She was very friendly and courteous, as were all of the employees t showed me all of the available models and options and helped me get a great deal. She was very friendly and courteous, as were all of the employees that I encountered. I just went in to have my first oil change completed and the service department was very friendly and eager to help. They washed and vacuumed my vehicle for free and did it all in a short amount of time. I had a great experience and will recommend Coggin Nissan to anyone in the market for a vehicle. More
I went in not expecting to make any kind of deal because I had two vehicles to either trade or sell on my own. I had a price in mind for both vehicles that was the minimum I would have accepted if I sold th I had two vehicles to either trade or sell on my own. I had a price in mind for both vehicles that was the minimum I would have accepted if I sold them on my own. They offered within $100 of the total price which was very surprising and they came off the actual sticker price of their car. Now I am not naive, I am sure they made a good profit but I was satisfied. They had to find the Pathfinder I wanted and that took a little longer than they said it would but it worked out. The ease of dealing with them was also surprising. I did not fill out any paperwork to make this deal. I told them what I wanted and they talked and came back and made a verbal offer. No long drawn out paperwork and haggling. It was the easiest and fastest trade I have ever made. More
This dealership has good customer service, employees with smiles on their faces when they greet you, and they work hard to ensure that you leave their dealership with the car you went there to purchase. Whil smiles on their faces when they greet you, and they work hard to ensure that you leave their dealership with the car you went there to purchase. While I am not thrilled with the price I paid for my JUKE, and I did not appreciate being told over and over again that the dealership wasn't making much on the car because my deal was stripped down when it was not, I am still happy they were able to provide financing. I was provided with good customer service after an issue arose that made things unpleasent. Things were immediately put back to right by my salesman, Mansel, with his attention to detail and an unwillingness to let me go away unhappy. I appreciate Coggin Nissan and have already recommended them to a friend. More
I went to trade in my old truck in and see what type of deal I could get on a new truck considering I was a Loyal Nissan customer. Mansel Karafili went out of his way createing a deal that would work with deal I could get on a new truck considering I was a Loyal Nissan customer. Mansel Karafili went out of his way createing a deal that would work with my budget and create a great value on my part. They were able to keep my rims with new tires, took my lid off my old truck, had it painted the color of my new truck and install it at no additional cost. Wow! that is going out of your way for my business. I then had the finance department got me gap insurance, free truck maintence for four years, and extended warranty package for just $23 a month extra. This was all done with a stress free enviroment. Mansel made me feel like a friend and not just a customer. You need more men like him, a breathe of fresh air compared to what I have experienced at other dealerships. Sincerely, Donald Lewis More
Please read my review of Mike Shad Nissan Orange Park for the background on my issue. In summary, after several unsatisfactory visits to Mike Shad, I went to Coggin on the Avenues for a second opinion on my the background on my issue. In summary, after several unsatisfactory visits to Mike Shad, I went to Coggin on the Avenues for a second opinion on my non-functioning TPS (tire pressure sensors) receivers and was met with a staff very eager to solve my problem rather than make excuses why they could or would not try to like I got from Mike Shad. Skeet, the service manager I dealt with at Coggin was great and you could tell, he genuinely cared about trying to fix my problem. Unfortunately, I do not remember the Coggin service tech's name but he demonstrated to me superior technical knowledge about my 350Z compared to the tech at Mike Shad who couldn't answer basic questions. Anyhow, what Mike Shad said could not be fixed and was not willing to try to fix was fixed by Coggin. After buying two cars at Mike Shad, I will never go back to them. Coggin gets my business. More
My experience was very pleasant and very different to my recent trip to Coggin Cheverolet. Gabriel followed up with me in a very expedient and friendly manner. Gabriel was not pushy and it allowed me to m recent trip to Coggin Cheverolet. Gabriel followed up with me in a very expedient and friendly manner. Gabriel was not pushy and it allowed me to make my own decision. I hope this friendly follow up continues as I am still testing out my new/used vehicle. Travis was also friendly and approachable which allowed sometimes the most "grueling" part of closing the deal one of the easiest I have experienced. I hope their customer service and sincerity continues as it really does make a difference. Thanks again. More
My husband and I stopped by just to check on the prices for the Nissan Altima 2.5 series . We were immediately greeted by a friendly salesman who proceeded to answer all our questions and show us several v for the Nissan Altima 2.5 series . We were immediately greeted by a friendly salesman who proceeded to answer all our questions and show us several vehicles. At the end of our visit, the salesman gave us his card and we came back the next day and purchased a new 2013 Nissan Altima S. The entire process was very pleasant. More
We wanted to trade our 2007 Honda Ridgeline so that we could lower our payment. We kind of knew what we wanted and the price.Someone had told us about Coggin Nissan at the Avenues so we went there. Gabrie could lower our payment. We kind of knew what we wanted and the price.Someone had told us about Coggin Nissan at the Avenues so we went there. Gabriel Valenzuela, our salesman, was very courteous and took us out on the lot to look at a car that he thought would be right for us. We did look at several and after picking out the Rogue we went inside to sign all of the papers. Gabriel took his time and explained everything we had to sign and informed us of all the fine print. It is very hard to make a decision when you are an older person and Gabriel made us feel very at ease. He worked very hard to get all that we wanted and yet keep us within our budget. No high pressure very smooth. He has a very jolly face and very professional plus very good manners which is a plus in my book. I have to give Tony the finance manager an A+ too as he was very informative and courteous. I definately will go back there again. I went in not knowing anyone and left feeling like a member of a family. More