
Coggin Nissan at the Avenues
Jacksonville, FL
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I got oil change and wheel alignment. This is first time I’ve ever had to pay $27 for a waste fee. normally that’s much lower at other places. Also they did not fill fluids as stated woul This is first time I’ve ever had to pay $27 for a waste fee. normally that’s much lower at other places. Also they did not fill fluids as stated would do. There was no itemization of what was done to car while they had it. i had pre-arranged for them to check why RPMs were stuck when starting out. He said they did not have time to check that. I asked for a new wheel lock but he forgot to get that till i was ready to leave. I’m not sure if this was the front desk guy or what. I’m just not thrilled with the service but seems to be better than Orange park nissan. More
Charlie and Justin put together a fantastic deal. I’ve know Charlie for multiple years and he always puts the customer first and provides phenomenal service. I’ve know Charlie for multiple years and he always puts the customer first and provides phenomenal service. More
Service rep Paul was excellent. Working quickly and thoroughly. Was polite and accommodating. Called me to keep me informed about progress. Great job. Working quickly and thoroughly. Was polite and accommodating. Called me to keep me informed about progress. Great job. More
If you need parts, please go find another dealership! The parts manager is incompetent and doesn't care about the average customer off the street. I ordered a part about a week ago. I have made 3 attempt The parts manager is incompetent and doesn't care about the average customer off the street. I ordered a part about a week ago. I have made 3 attempts to find the status of my order, each time they have problems looking up my order, then they finally come back with it's not here yet. When you ask for an ETA, they say our manager will have to look it up and get back to you. Of course, the manager is never there, he doesn't work the weekends and he's always at lunch. They then take your information for the manager to contact you, and no one ever calls you back. Finally, I call in today only to find out that online orders sit in a que waiting for the manager to process them and he hasn't done that all week, so it's a week later and the incompetent fool has not even ordered my part yet. I will never use them again. More
Mark Melbourne was a wonderful sales consultant. Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily r Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily recommend him to anybody looking to purchase. More
I had a very positive experience at Coggin Nissan at the Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole C Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole Coggin Nissan at the Avenues family from service department, finance, and sales is like a family. Best dealer in Jacksonville! More
Rashad Watters is the best! He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never fe He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never felt pressured to buy the more expensive model. It was very pleasant dealing with Rashad and the finance manager. Thank you! More