
Coggin Nissan at the Avenues
Jacksonville, FL
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4 years ago I was tricked into a lease under false terms at this dealership. I found out as it comes time to turn in my lease - that they lied to me since the beginning. Corporate had never heard of the lea at this dealership. I found out as it comes time to turn in my lease - that they lied to me since the beginning. Corporate had never heard of the lease terms the dealership had sold me into. Over the phone the dealership promised they would make it right. When I go in person, the attitude was totally different. My husband and I were going to trade our vehicles in to consolidate into one car. Well, the sales person was nice - but he had only 1 vehicle he would put us in. No matter how much we said it wouldn't work for us, they acted like that was the ONLY option available. I was told hours earlier they got 40 used cars in over the weekend - yet they only had 1 vehicle that was around 17,000? When we came back in and spoke to the manager - he told us finding a used 4WD Truck/SUV at 17,000 was near impossible. I told him I had seen many online (even on THEIR website), and he pretty much called me a liar and had the arrogance to talk to me like I was an idiot. He said our only option was to buy new. I will NEVER go back to that dealership. I'll take my business down the road. Also - I think they submit their own reviews because I have no idea how they would have a 4 out of 5 stars... More
Outstanding experience from beginning to end. Sales staff was very helpful and knowledgeable. I never felt pressured to buy, but was presented with a great product and service. I would recommend both staff was very helpful and knowledgeable. I never felt pressured to buy, but was presented with a great product and service. I would recommend both this dealership and Chris to any of my friends. More
Our whole experience with this dealership has been a wonderful one. I am a person who relates the process of buying a car with being physically tortured for many days. This experience was painless. O wonderful one. I am a person who relates the process of buying a car with being physically tortured for many days. This experience was painless. Our salesman Brent Cox knew more about the vehicle than my husband, which has never happen in the past. He is a very non-stressful warm personality that makes you want to talk to him. My experience with all types of sales people in the past has been a forceful situation and this was not that way at all. We test drove the car and came back to talk numbers and this is where I usually get up after the second " Ok I can go back to my manager and see if he can get you at the number you want" song and dance. We did this about three times and as we all know this has to be done and thats when Mike tried to do whatever it is he thinks he is doing and we still were not OK on the price. This part of the experience was the only time I wanted to get up and leave. He did not need to be a part of the deal. He talked to us as though Brent was not doing his job and he was there to CLOSE THE DEAL. If he would have approached us in the beginning we would have left. After this Ben came over and we talked and took the car home after 20 minutes. This dealership is TOP NOTCH in all aspects that we have dealt with so far and I will definalty recommend Brent to everyone I know that needs a car. You have a great employee and he should be rewarded for his abilities to sell your great product with professionalism and knowledge that surpasses and car buying I have had in the past More
Would I recommend this dealership? YES, and I have. Chris DeRosa is a fantastic sales manager to deal with and keep me up to date on the status of delivery of my trucks. All the people in the office w Chris DeRosa is a fantastic sales manager to deal with and keep me up to date on the status of delivery of my trucks. All the people in the office were fantastic – and no “high pressure” selling. It’s very refreshing to be able to deal with ethical forthright people who really what to provide you with a solution to your needs. More
Would highly recommend this dealership to anyone interested in purchasing a Nissan. The entire process was extremely easy and not as time consuming as my past car shopping experiences. Entire team interested in purchasing a Nissan. The entire process was extremely easy and not as time consuming as my past car shopping experiences. Entire team was friendly, curtious, and professional; especially the gentleman that sold me the car, Mike Beaver. It was a great experience....thanks to all! More
Allen was the most courteous, friendly salesman I have encountered in the auto sales industry. There was no pressure, and he took the time to show us every detail of the car and walk us through the entir encountered in the auto sales industry. There was no pressure, and he took the time to show us every detail of the car and walk us through the entire process. After a horrible experience at a local Honda dealership, Allen was truly a breath of fresh air. He seemed truly happy and excited FOR us, being able to get the car I loved at the price I could afford. I will recommend Coggin Nissan and Allen to everyone I know. Thank you for a fantastic experience and a fantastic car! More
I will recommend this dealership to everybody, let me tell you why. Before I went to this dealer, I already try 2 others, they were telling a lots of *bla..bla...bla.., and they make you feel that you do tell you why. Before I went to this dealer, I already try 2 others, they were telling a lots of *bla..bla...bla.., and they make you feel that you don't know nothing* . When a visit Goggin Dealership, Mr. Grag Souris was so nice, he make you feel like you are at home with a frind, not in a car delear that trying to get you to sing. Is my first time that I find a sales person like him. More
My experience was amazing. We all know we go in with the "hassle" approach. When I walked it, it was very polite, asked my needs, LISTENED to what I could afford and what I was looking for and then I was di "hassle" approach. When I walked it, it was very polite, asked my needs, LISTENED to what I could afford and what I was looking for and then I was directed to various cars. I found my experience with Greg to be more than just a sales man, he was attentive to my needs and made sure he would not promise anything he could not produce. I also spoke with a gentleman there, Ben, who I also found to be very helpful through the financial process. I was not treated like I was in a sales pitch, rather a person who was interested in being told the facts. Last, after several visits, almost everyone there treated us like family-what a great experience! Words can't express my true gatitude to meet my family needs and to deliver exactly what I expected! My hats of to Greg for a job well done! More
I had a wonderful experience with the Coggin Nissan at the Avenues. Allen was very helpful, and courteous. He made sure I got what i wanted, introduced me to the staff and answered all my questions. I was the Avenues. Allen was very helpful, and courteous. He made sure I got what i wanted, introduced me to the staff and answered all my questions. I was very please with my experience....plus i have a car that I love!! More
Our experience with coggin was that they will go above and beyond not only to win your business but also to make sure that you the buyer is happy with the sevice provided. Greg always kept us laughing and and beyond not only to win your business but also to make sure that you the buyer is happy with the sevice provided. Greg always kept us laughing and was super friendly. He made the long drawn out experience buying a new car enjoyable. More