Coggin Nissan at the Avenues

UPDATE: I went to management with my complaint and I UPDATE: I went to management with my complaint and I am now driving a new vehicle, payment where I needed it and overall a great experience. Its n UPDATE: I went to management with my complaint and I am now driving a new vehicle, payment where I needed it and overall a great experience. Its not always easy to keep everyone engaged!!. I think after the complaint fell on the right ears a new focus was established. It was great working with David, Leo, Odell and Sabastian. Completely changed my mind about the dealership. We went to the dealership knowing we had bad credit but after talking with Stephen King he promised he could make it work for us. Couldn't get a phone call returned, no answer to my emails and when we did go over there stephen king a tricia got into a verbal confrontation on the showroom floor. Stephen King told us that Tricia was scared of my husband but didnt know why. We were asked to provide pay stubs which we did and took them to the finance manager Sabastian who apparently is the only man who can work with people with less than perfect credit. He was out for a few days and apparently Coggin Nissan cannot sell cars without him. Anyway after giving him the statements as requested we heard nothing. We went to a few other dealerships and heard some "horror" stories from other car salesmen about Coggin Nissan, not the whole Coggin brand just the Nissan part. We even went to another Coggin and was told by their sales manager than there are numerous complaints against the Coggin Nissan. Needless to say after being fed stories of potentially owning a newer vehicle we are still driving our old vehicle. The last thing we need to do with challenged credit is to have our bureau pulled over and over. Back to the drawing board and hopefully we can find a more reputable dealer who can start out honest and keep it that way. Very disappointed in Coggin Nissan because the behavior is allowed to exist at that dealership and not at the other Coggin areas. Clearly poor management. More

I was very pleased with my experience at this dealership. Mansel Karafili was our salesperson and he was the main reason for our pleasant experience. Mansel was extremely friendly and respectful towards us Mansel Karafili was our salesperson and he was the main reason for our pleasant experience. Mansel was extremely friendly and respectful towards us the moment we walked through the door. Aside from his easy-going personality, Mansel's honesty was a huge plus. It was refreshing to have a salesperson be honest with us from the beginning. He truly listened to what we were looking for and as well as our financial limitations, and put his most honest effort to genuinely give us what we were looking for. I would recommend this dealership and Mansel to anyone looking for an easier car-buying experience. More

This was our 2nd vehicle we purchased from this dealer. Sam was a excellent salesman, he did not pressure us in any way and was very helpful in any questions that we had. Overall great experience. Sam was a excellent salesman, he did not pressure us in any way and was very helpful in any questions that we had. Overall great experience. More

My wife was looking to trade in her truck with negative equity. She had a set amount she did not want to spend. Corrie King was friendly, patience, and understood our needs and limitations. My wife got the equity. She had a set amount she did not want to spend. Corrie King was friendly, patience, and understood our needs and limitations. My wife got the car she wanted and at the price she wanted! More

I enjoyed the entire experience and the Team at Coggins went out of it's way to really help out. I will go back again and recommend other to do the same. went out of it's way to really help out. I will go back again and recommend other to do the same. More

Corrie King is definitely an asset to your team. He made my car buying experience comfortable and stress free. He is very polite, professional and FUNNY! I feel like I could call him for anything and he w my car buying experience comfortable and stress free. He is very polite, professional and FUNNY! I feel like I could call him for anything and he would do his best to help me. I would DEFINITELY refer him to friends or family looking for a car. More

I have been buying vehicles from Coggin Co. since 1987 and have been very pleased with the relationship. This particular purchase was by my 18 year old son. With that being said, we had particular guide and have been very pleased with the relationship. This particular purchase was by my 18 year old son. With that being said, we had particular guidelines to work within. We were fortunate to have Mike Adams greet us. He did an outstanding job recognizing our needs and locating a vehicle. Within one week my son was driving away from Coggin Nissan in his first car. I would highly recommend Mike as a Coggin Nissan Representative to deal with. It should also be noted that Coggin Service Department is second to none in the industry, and I will be back to this dealership for continued service on my vehicles. More

Corrie King hit the trifecta of customer service excellence: helpful, knowledgeable and friendly! Corrie made the sale in one day. I couldn't be happier! excellence: helpful, knowledgeable and friendly! Corrie made the sale in one day. I couldn't be happier! More

I took my car in for routine service. I would spend the time learning about the possible options I had available to me. I spoke with the Service Manager, Mr. Skeet Ray. He was able to explain all options t time learning about the possible options I had available to me. I spoke with the Service Manager, Mr. Skeet Ray. He was able to explain all options to me and help me make the best decision for me. The service department team worked to ensure all of my needs and expectations were met. Great experience and I look forward to many years being part of the Nissan Coggin of the Avenues family. S.F. More