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College Chevrolet Buick
Albion, MI
46 Reviews
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Showing 46 reviews
July 24, 2019
Huge Disappointment We chose this dealership both for nostalgic reasons and to help support small(er) town businesses but we weren't pleased. While our salesperson was e We chose this dealership both for nostalgic reasons and to help support small(er) town businesses but we weren't pleased. While our salesperson was exceptional, the process was actually upsetting. An out-the-door price was agreed upon, form initialed that price would not change but then it was. It seems that someone overlooked the extra cost of a title transfer. That should not have been on us. Further we'd asked that maybe a little more than half a tank of gas be placed in the vehicle for goodwill's sake since we'd now traveled 4 hours to purchase the vehicle. We were assured the tank would be "topped off." There was less than 3/8 of a tank supplied. Three strikes and you're out. . .and that occurred when another customer came in and asked for the person who was to instruct us on the technology of the vehicle. We were left so that someone else...more important? purchasing a more expensive vehicle? . . .could be taken care of. No wait time was offered so we left NEVER to return!! These issues were addressed within 24 hours with the salesman but there was no apology or settlement - only excuses. More
by GM Loyal
Employees Worked With
Albert Golden, Jr., Lance Waito, Chuck Hiatt
Helpful June 19, 2019
They came and picked me up. I had been looking at a specific vehicle from College Chevy but with only one vehicle at home it made it difficult to make the drive which was 90 mile I had been looking at a specific vehicle from College Chevy but with only one vehicle at home it made it difficult to make the drive which was 90 miles from my home in Owosso. Dale texted me and asked if I would like them to send a driver to pick me up to come and look it over, and take me back home if it wasn't what I wanted. The truck was what I was looking for and the staff were all very friendly and made the buying experience a pleasant one. Needless to say, not every dealership is going to go the extra mile (or 90 miles in this case) to serve a customer they have never met. Hats off to College Chevy! More
by Norm
Employees Worked With
Ben Snyder, Dale Bannister, David Benham
March 06, 2019
Reliable, courtesy, and knowledgeable I was a bit surprised of the nonpressure sales that I experienced, that my salesman let me tell him what I was looking for and how helpful in choosing I was a bit surprised of the nonpressure sales that I experienced, that my salesman let me tell him what I was looking for and how helpful in choosing equipment that I was looking for and how helpful with the loan application and getting everything thru. More
by rcsmith
Employees Worked With
Ben Snyder, Mike McCann
February 22, 2019
New truck Not looking at the time,but the deal was to good to pass. Third truck from college,I hope to do a few more. Service department is one of the best. Not looking at the time,but the deal was to good to pass. Third truck from college,I hope to do a few more. Service department is one of the best. More
by Red
Employees Worked With
Mike McCann
February 20, 2019
Friendly, relaxed, easy to work with I have now purchased two vehicles through College Chevrolet and both experiences have been extremely positive for me. Not only did they have enough of I have now purchased two vehicles through College Chevrolet and both experiences have been extremely positive for me. Not only did they have enough of a selection to help me find something to meet my unique needs, the whole process was painless. More
by scv89
Employees Worked With
Christian Quada, Ben Snyder
December 26, 2018
Best people for a new car deal. I look for my next car for over a month and I meet lots of people , some good, fair, not so good and the cars were the same good too not so good , the I look for my next car for over a month and I meet lots of people , some good, fair, not so good and the cars were the same good too not so good , the folks at College Chevy Buick treat us with no presser. I give the sale a win for us and if you are looking I highly think you will not do better then the people at College Chevrolet Buick. Vern; M More
by Vern;m
Employees Worked With
Ben Snyder, Mike McCann, Stephanie Wilhelm
December 06, 2018
Alternator Question Dale picked up my vehicle at our home and left his to drive. Dale had the question resolved and delivered my vehicle to my home. Great service. Dale picked up my vehicle at our home and left his to drive. Dale had the question resolved and delivered my vehicle to my home. Great service. More
by Buck
Employees Worked With
Dale Bannister
November 28, 2018
Great dealership Everyone was very friendly and professional! The process went very smoothly and quickly. We couldn’t have asked for better service! We will use this d Everyone was very friendly and professional! The process went very smoothly and quickly. We couldn’t have asked for better service! We will use this dealership in the future More
by Jeep3
Employees Worked With
Mike McCann
November 27, 2018
College Understood my needs for my car. Everything was good. This is my second purchase here. Very attentive staff. Provided pros and cons. Changes from 2014 Understood my needs for my car. Everything was good. This is my second purchase here. Very attentive staff. Provided pros and cons. Changes from 2014 to now. Upgrades More
by Shiloh45!
Employees Worked With
Finance man, Mike McCann
November 03, 2018
Great Service, Great Prices Honest people! Great prices! We will be back. Everyone was very welcoming and patient while I went through the process of buying our new truck! Than Honest people! Great prices! We will be back. Everyone was very welcoming and patient while I went through the process of buying our new truck! Thanks again More
by Newwhitetruck
Employees Worked With
Ben Snyder, David Benham
