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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

Overview
Employees
Reviews
Vehicles
3.2
269 Reviews
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393 South Byhalia Road

Collierville, TN

38017

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Showing 269 reviews

September 28, 2021

I recently purchased a vehicle form the dealership. My salesman was great. My finance guy was a bit aggressive. I had to return to the dealership the next day to have the radio fixed. It was fixed. I More

by rmblackiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geoff(Sales) Bennet(Service)
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Oct 01, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. I am so sorry to hear that we did not address all of the issues when requested. Customer service is very important to us and would love an opportunity to resolve this matter. Please give us a call at (901)-854-5337 at your earliest convenience. We would like to address these issues. Thank you again for letting us know about your experience, we are looking forward to speaking with you soon. - Doug N' Darryl

September 27, 2021

You might pay $500 just for an oil change. Well, let's say maybe about $400. More

by LakeOfFire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babel Loston
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Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. I am sorry to hear that you are dissatisfied with the pricing of your oil change. The cost of an oil change is generally not that high. We would like to speak with you in order to get a few more details in order to resolve this issue. Give us a call at your earliest convenience at (901)-854-5337. Thanks again for sharing this with us. - Doug N' Darryl

September 22, 2021

Great people and great customer service and will be coming back soon thanks for everything More

by Orlandomckinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are so glad to hear that our service department was so helpful, that is what we like to hear. Thank you for your business. - Doug N" Darryl

September 20, 2021

Hi my name is Jackie and I had a great experience with my car purchase. It was delivered to my front door without me having to leave home. The Salesman Tyrone Gamble was very nice and very helpful. I would r More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Gamble
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Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jackie, Thank you so much for sharing this with us. We are pleased to hear that you had such a good experience with Tyrone. We appreciate your business. - Doug N' Darryl

September 17, 2021

Excellent service. Needs were quickly taken care of. They listened to the problem and took care of it More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hey Jonathan, Thank for the awesome review, We always like to hear that Aaron and our service team are getting the job done. Thank you for your business! - Doug N' Darryl

September 15, 2021

They did a really great job letting me know what was going on and got my car fixed as soon as they could. More

by Jerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson and Randall Smith
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Nov 08, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jerald, We are glad to hear that our service team kept you in the loop and that they were able to get your vehicle fixed quickly. Thank you for sharing this with us and thank you for your business. We are looking forward to seeing you again in the future. - Doug N' Darryl

September 14, 2021

Aaron and the other Service staff were very nice! Rich is a great and personable shuttle driver! More

by Lcl4msu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron and Rich
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September 09, 2021

Great dealership. Johnnie in the service department is a great guy. He took great care of my Jeep as always. Thanks again for your help! More

by Chrls_lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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September 07, 2021

Fantastic experience with the dealership and our salesman Kerry! Sent request the night prior on Cars.com and had a text the next day, when they opened, asking me when they could have the truck ready. Showe More

by Tfoz19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry
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September 05, 2021

They were very friendly and when the parts had to be ordered when they arrived they worked with me around my schedule to get them replaced More

by Rangermike00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
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