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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.6
261 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 261 reviews

June 19, 2021

Joni was so helpful; she went that extra mile to find us what we needed. It was an awesome experience; I’ll buy my next vehicle from her too. More

by nancym6868
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Eubanks
Jun 23, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday.

June 18, 2021

I recently had my vehicle serviced and was very satisfied as I have always been over the last several years with this dealership.Great reliable service. More

by will s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennett and chad
Jun 23, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review, Will. It's our pleasure to be of service whenever needed! Looking forward to your next visit. Until then, take care!

June 11, 2021

I waited 90 minutes plus for an oil change which shouldn’t have taken that long. Everything else was adequate and average. I wasn’t overly impressed to be honest! More

by jamalmshabazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 14, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hello, we regret to hear that you did not have a great experience at our dealership. If you are interested in discussing further, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

June 09, 2021

Joshua was very helpful and informative. He made sure I knew everything about my new vehicle. I was pleased with my experience. I will be back More

by Carlie Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Archie
Jun 11, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Carlie! We look forward to helping you again in the future and for now, enjoy your new ride!

June 08, 2021

You can't make an appointment but I decided to wait. It took 4 1/2 hours. Service guy was nice he told me about wait time. Who ever did the oil change left oil all over the hood of my car. Did not use dis More

by tim_keys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 09, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Tim, thank you for the high-star rating. We are concerned to hear about part of your experience. If you would like, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share. - Doug and Darryl

June 04, 2021

Collierville Jeep consistently provides us great service! Their friendly, trustworthy and most of all, good at service and maintenance of our vehicle. Aaron helped us this time and he was excellent! More

by babzfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Jun 07, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 02, 2021

Had a recall on my 2019 Jeep Chad took care of me what a great guy to work with every dealership could use somebody like him More

by Pizzas89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 02, 2021 -

Pizzas89 responded

Chad took care of me what a great guy to work with every dealership could use somebody like him

May 28, 2021

Professional-efficient and great customer service.Special thanks to mr Aaron Williams and Mr Randal (169) -thanks you for the updates and on time projected repair. More

by Lydiawhitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
May 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of your service visit, Lydia!

May 23, 2021

The absolute worst service department. Took my vehicle in on 4/26/21. JUST got it back on 5/21/21. I’ve had it 2 days and it started making the same horrible noise that I brought it in for on 4/26. Bought it More

by Rnmom4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wish I knew…can’t get any communication from then
May 24, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hello! We are sorry to hear about your experience. We would like to get in touch with you to discuss the situation, but we need your name and contact information. Please email gm@colliervillemotors.com at your earliest convenience. Thank you.

May 19, 2021

It’s good to be back again. Always liked working with Chad. I trust him. All the employees I have encountered at this dealership are helpful and friendly. More

by Gpanmem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
May 19, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We enjoy having you back! Thank you for the 5-star rating and feedback on Chad and our team!

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