Collierville Chrysler Dodge Jeep Ram

WORST most HORRIBLE oil change I have ever had done on any car I have owned. 1: couldn’t get an appointment, had to leave my car over night at a strange place it is always garaged. 2: when I did pick it u any car I have owned. 1: couldn’t get an appointment, had to leave my car over night at a strange place it is always garaged. 2: when I did pick it up it had dirty oil hand prints on the fenders and hood. 3: the passenger side seat was laid back like two people took it for a joy ride. 4: the washer fluid was not filled (was told they were out of washer fluid) whatever. 5: was waiting to be told I need an air filter and cabin filter, neither were checked because I know they need to be changed I had checked them before the service. 6: the air in the tires were not checked. Front driver was low had to stop and fill it myself. Which I know how to do but after a service you would think it would be done. 7: I only run Mobil 1 full synthetic oil and requested a SRT oil filter, I know it is more expensive and I am willing to pay for what I want. It should go without saying I will NEVER go back to collierville Chrysler, Dodge, Jeep, Ram again. I am a Mopar guy and will never drive anything but Mopar. Just need a good place to make sure my car is treated the way you would treat your own car. This is not the place!!! More

Excellent staff and service-everything about this dealership is wonderful!!!! CJ-Zac-and Aaron are amazing. Aaron made sure that he kept me updated on things while my vehicle was being serviced. dealership is wonderful!!!! CJ-Zac-and Aaron are amazing. Aaron made sure that he kept me updated on things while my vehicle was being serviced. More

Johnny took good care of me. Oil change was in and out. Rotated tires. Visited parts department for some help. They were able to get me what I needed. Rotated tires. Visited parts department for some help. They were able to get me what I needed. More

Awesome experience. Service department was great. Kept us updated all along the way. Performed all the work and completed a recall. Thanks Chad, great work! updated all along the way. Performed all the work and completed a recall. Thanks Chad, great work! More

I Dropped it off at 7am when they opened. The door handles had faded out on my new Ram and they replaced them with no issues. It looks great and was ready by my lunch break. handles had faded out on my new Ram and they replaced them with no issues. It looks great and was ready by my lunch break. More

Dealer does not use seat covers and does not supply loaner vehicles. Customer service is short and matter of fact. Workers rummage through your things with no explanation. loaner vehicles. Customer service is short and matter of fact. Workers rummage through your things with no explanation. More

Had a great service experience, Aaron Williams was awesome! And the oil change I received was the fastest I've ever gotten at a dealership awesome! And the oil change I received was the fastest I've ever gotten at a dealership More

Great service friendly folks and most importAntly my recall and oil change were taken care of. Johnny provides excellent service and the experience was outstanding recall and oil change were taken care of. Johnny provides excellent service and the experience was outstanding More

great jobnice peoplewe were completely happy with the great job nice people we were completely happy with the service and the response time on any questions we had from both the service department and great job nice people we were completely happy with the service and the response time on any questions we had from both the service department and the parts department . i drive an extra 30 mile to use this dealership instead of the one that is closest to us More

Had a leak in my truck. They did a great job getting me in and letting me know what was going on. Instead of just keeping my truck until parts came in they stayed in touch and let me co.e pick it up and u in and letting me know what was going on. Instead of just keeping my truck until parts came in they stayed in touch and let me co.e pick it up and use it until the part came it. More