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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

Overview
Employees
Reviews
Vehicles
3.1
269 Reviews
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393 South Byhalia Road

Collierville, TN

38017

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Showing 269 reviews

April 20, 2022

Service writer was really polite and didn’t rzz aske to long for service work. good to see my salesman again More

by Gatecotruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My salesman is really nice. Don’t remember his name
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Jun 01, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the five stars, we love to hear that our team is doing a great job. - Doug N’ Darryl

April 09, 2022

Chad in service always takes good care of me. He seems knowledgeable and answers all my questions. I’ll keep coming back to your service department More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 13, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks, Mike, We appreciate your business and look forward to seeing you next time. - Doug N' Darryl

April 01, 2022

Service Department is first class ! ! Chad is extremely knowledgeable and keeps you informed throughout the entire repair process. Excellent customer service representative . I will not More

by Slayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 01, 2022 -

Slayden responded

Collierville Chrysler Dodge Jeep is the best dealership around, you don’t need to go anywhere else. A real hometown feel. Friendly, excellent customer service, and excellent repairs. A no hassle environment.

March 26, 2022

Great service. Everyone was very kind. Chad kept me up to date and was easy to reach and communicate with. More

by denton.meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
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Mar 29, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate you and look forward to seeing you again next time. – Doug N’ Darryl

March 22, 2022

They are very helpful and take great care to get you taken care of as quickly as possible. They’re super friendly and make a service visit very pleasant. More

by Tvlstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlin
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Mar 29, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate you and look forward to seeing you again next time. – Doug N’ Darryl

March 17, 2022

Everyone was very friendly and helpful! Kerry H. was the best! Will def be back to see them! More

by Christy B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry H.
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Mar 29, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the awesome review, we appreciate you and look forward to seeing you again next time. – Doug N’ Darryl

March 15, 2022

Chad at Collerville Jeep waited on me 3/14/22 for service on my Jeep Gladiator. I was there for am oil change and tire rotation. The service was excellent and Chad was very Courteous and helpful. More

by gkmiller814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
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Mar 29, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review. We appreciate you. - Doug N' Darryl

March 12, 2022

Very positive response to my problem and gave confidence they could solve the problem . Chad let me know when I could expect a follow up and actually beat that date. Very impressive and gave me confidence t More

by skip betts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
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Mar 12, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Skip, Thank you for taking the time to share this with us. We are so glad to hear that you had a great experience with our team. We appreciate your business and we look forward to seeing you again in the future. - Doug N' Darryl

March 02, 2022

Service was quick and customer was great. Service writer was very helpful . Thanks for the service More

by Susannowlinclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
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Mar 12, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Susan, Thanks for the five stars, we appreciate you. - Doug N' Darryl

February 28, 2022

Employees were helpful but the oil needed to have the oil changed was not in stock and caused me a long trip for nothing! More

by wesleybestmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Report | Print
Mar 01, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. We are very sorry to hear that you were inconvenienced. We are doing our very best to keep the essentials in stock, but every so often this can happen. Supply issues are gradually improving. Hopefully, by the time your next oil change comes due this will be a nonissue. Thank you for your business and we look forward to seeing you again in the future. - Doug N' Darryl

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