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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.6
261 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 261 reviews

March 02, 2022

Service was quick and customer was great. Service writer was very helpful . Thanks for the service More

by Susannowlinclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 12, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Susan, Thanks for the five stars, we appreciate you. - Doug N' Darryl

February 28, 2022

Employees were helpful but the oil needed to have the oil changed was not in stock and caused me a long trip for nothing! More

by wesleybestmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Mar 01, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. We are very sorry to hear that you were inconvenienced. We are doing our very best to keep the essentials in stock, but every so often this can happen. Supply issues are gradually improving. Hopefully, by the time your next oil change comes due this will be a nonissue. Thank you for your business and we look forward to seeing you again in the future. - Doug N' Darryl

February 26, 2022

Fast,Courteous,Went Above N Beyond,Very knowledgeable N Concerned Made Me Very Happy N Satisfied And I Am Gonna Send Customers To Them Hi 5 To Mrs N Mr Gamble Gotta Lv Them N Appreciate Them To The Fullest More

by Sherrywbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr N Mrs Gamble
Feb 28, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us, Sherry. We are glad to hear that you had a great experience with Tyrone. We are looking forward to working with you again in the future. - Doug N' Darryl

February 16, 2022

I called to see the availability of oil change on Tuesday February 15th and was assured I would be taken care of in a timely manner. I arrived when an hour of the conversation and was service and out within More

by surlier-midline.0g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 28, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

We are so glad to hear that our team did a great job. Thank you for your business. We look forward to seeing you again soon. - Doug N' Darryl

February 16, 2022

Lacy was outstanding. Whatever you pay her it’s not enough. She beyond the call of duty. And need all the others More

by rentarack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lacy
Feb 28, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the shout-out to Lacey. We are glad to hear that she was so helpful. Come see us again soon. - Doug N' Darryl

February 11, 2022

Great customer service from lacey.The best service Great customer service from lacey. The best service representative in the service department. Thank you again More

by Stefffan55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LACEY
Feb 28, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the great review. Give us a call at (901)-854-5337 at your convenience, we would love to hear what we could have done to receive five stars. Thanks again. - Doug N' Darryl

January 30, 2022

Kerry and his Team were great! I was on a timeline and they did their best to get everything done in a timely manner. Easy to work with! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your business. - Doug N' Darryl

January 29, 2022

Service seems to have a good knowledge of my vehicle, answers my questions to help make informed decision, not afraid to fix problems rather than the "we'll try this" approach. More

by None
Recommend Dealer
Yes
Employees Worked With
Chadd
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review, We appreciate you! - Doug N' Darryl

January 28, 2022

I waited for my suv to get done for 6 and a half hours to get serviced.when I made an appointment a week ago for 9am to put rear rotors and brakes on,but my suv didn't get pulled in until around 2...when i p More

by Holcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are sorry to hear that you have not had the best experience with our service team. We would love to get a few more details from you in order to make sure that this gets resolved. Please give us a call at (901)-854-5337 at your earliest convenience. Thanks again. - Doug N' Darryl

January 26, 2022

Kerry was a pleasure to work with. Very helpful and knowledgeable as car buying has changed since the last time we purchased a new car. He did not blowup my phone calling incessantly. This is second More

by Corgix2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry (sales), Chris (financing)
Jan 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We love to hear that Kerry was able to make your experience a good one. Thank you for your business and welcome to the Collierville family! - Doug N' Darryl

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