Collierville Chrysler Dodge Jeep Ram

Awful experience. Worst offer on trades. Not an easy E shop transaction. New Vehicle had some damage when delivered. Would not recommend these guys! shop transaction. New Vehicle had some damage when delivered. Would not recommend these guys! More

Great service and awesome service advisors. They got me in and out quickly and efficiently. in and out quickly and efficiently. More

Very accommodating and worked with us on our trade. Nice people that made buying a new vehicle a pleasant experience. people that made buying a new vehicle a pleasant experience. More

We got excellent service from Jermaine and got a fair price. I do not think that we got the best financing option. We will have to go through my bank and a bunch of hoops to get the correct rate for th price. I do not think that we got the best financing option. We will have to go through my bank and a bunch of hoops to get the correct rate for this vehicle. My son is establishing credit and I co-signed for him. Other than the financing, it was a great experience. I would buy another vehicle from Collierville, but it would be with cash or my bank. Thank you, Lee More

Pulled up, promptly waited on, customer service was awesome. I had no wait time at all, left my Jeep, got a text and call when ready. Perfect Customer Service! awesome. I had no wait time at all, left my Jeep, got a text and call when ready. Perfect Customer Service! More

Good service write up and got me in and out quickly. They offer a Saturday first come first serve for oil changes offer a Saturday first come first serve for oil changes More

Always gives good service and employees try to be helpful. Multipoint inspections are often useful. helpful. Multipoint inspections are often useful. More

Worst auto repair experience I have ever had. Waited 2 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at N 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at Napa. I was charged $1,000 even for that one part. Interesting number. Then they lost the keys. The Jeep in question sat there for 2 1/2 months and no one touched it or tried to start it. It was not washed when completed, I was not offered a discount or apology. A gasket on the outside door handle fell off when we opened the door. Simply got a Merry Christmas - I guess expecting us to be thankful. I understand supply chain or employee issues but this was ridiculous and incompetent. I will never go back and will tell others not to go there either. Tom Oldham More

After service was done I was told missing one lug nut. Why was I not informed before service was done . Why was I not informed before service was done . More

Work was done quickly it would be nice to be able to make an appointment an appointment More