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Colonial Cadillac
Woburn, MA
1,396 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,396 reviews
September 13, 2021
I brought my car in because the cue system was frozen ( a problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed the problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed there. She explaned the process of checking out the problem and I asked her if Caddy would help on the cost and she took the time to explain the process on that matter,she also asked if the problem could be fixed would it be ok if she ordered the part if it was in in reasonable price we agreed. It was labor day weekend so the parts would not be in until later the following week,so I made an appointment for the following Friday and had the problem rectified I believe she Renata has got to be a real plus to colonial caddy I hope she is appreciated Bruce H. Anderson More
by camille.anderson12
Verified CustomerEmployees Worked With
Renata Starbranch
September 13, 2021
My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, who was coming later. She was unfriendly. Pete was excellent and got me out quickly. Suggestion for improvement: please tell the person who checks in the customers to have some idea when the car will be ready. I had no idea whether to wait or leave and come back later. More
by MHOUSE0
Employees Worked With
September 12, 2021
ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More
by JCG1101
September 11, 2021
The people who work there are very nice. They do good work and follow up on the service . They are close to where we live, its also convenient for us thank you. work and follow up on the service . They are close to where we live, its also convenient for us thank you. More
by DSPLZ
September 11, 2021
experienced service people, thoughtful dealer personnel , easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time More
by DOMRANZO
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 09, 2021
Wonderful people to deal with! I saw a car that I wanted to buy, price was given to me for both the car and my trade-in! Price was what I had in my mind, and I bought it! There were a couple of things that to buy, price was given to me for both the car and my trade-in! Price was what I had in my mind, and I bought it! There were a couple of things that were not working, as it was a used car, wrote a list & brought the car back. All of the problems were resolved and I am very happy! More
by MEROCHEE
September 07, 2021
Made appt with my salesperson Randy King for service on my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same plac my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same place which made me pleased since i explained i cannot be without transportation. Paul Scola More
by NEWENGLANDFRAMES
Employees Worked With
Randy King, Christian Aylward, Andrew Mackillop
September 07, 2021
Came in for service 5 days after purchase with problem Came in for service 5 days after purchase with problem with safety monitor. Was told service would call back next week due to vacations. Never revive Came in for service 5 days after purchase with problem with safety monitor. Was told service would call back next week due to vacations. Never revived call and it’s a safety assistant issue. This is very disturbing since new vehicle and no call. Not good.. More
by timjobrien11
September 06, 2021
Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More
by neno
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 05, 2021
I have been a customer at Colonial Cadillac for ten years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. More
by KMUSNIKOW
Employees Worked With
Other Employees :
Christian Aylward
