Colonial Cadillac

I cannot say enough good things about my experience at Colonial Cadillac of Woburn, especially working with Adam Liebermann. Adam was absolutely fantastic from beginning to end. He was extremely profes Colonial Cadillac of Woburn, especially working with Adam Liebermann. Adam was absolutely fantastic from beginning to end. He was extremely professional, knowledgeable, helpful, and responsive. Every time I called him, he picked up the phone and was ready to help. That kind of service is very hard to find today. What impressed me most was that Adam and the entire team genuinely cared about making sure I was happy. They listened, answered all of my questions, and went above and beyond to make the entire purchasing experience easy and enjoyable. You can tell that they truly understand how to treat customers and how to make people feel valued. From the moment I walked in until I drove away in my new Cadillac OPTIQ, I felt like I was dealing with people who actually cared about my experience. Adam Liebermann is an incredible salesperson and a true professional. I would highly recommend him and Colonial Cadillac of Woburn to anyone looking for a Cadillac. Thank you, Adam, and the entire Colonial Cadillac team, for an incredible experience! Five stars all the way! ⭐⭐⭐⭐⭐. More

Excellent service. Responded to my request and completed the work in a timely basis. Thank you Responded to my request and completed the work in a timely basis. Thank you More

Colonial Cadillac was very friendly and professional. I was pleasantly surprised at how quickly they were able to change the tires on my mother's 2017 XTS and change the oil. I expected that they would I was pleasantly surprised at how quickly they were able to change the tires on my mother's 2017 XTS and change the oil. I expected that they would have to order the tires but they had them in stock! More

At 73 years old this by far is the best dealership from sales to service and body shop I would recommend my friends sales to service and body shop I would recommend my friends More

Colonial Cadillac of woburn MA is the best in customer care and service, the moment you arrive and enter the service area, someone attends and directs you to the next desk and the personnel on the desk ma care and service, the moment you arrive and enter the service area, someone attends and directs you to the next desk and the personnel on the desk makes you feel like you a reel important to them. Mr. Jim handled my car issues and promised to contact me after finding the real cause why the check engine light was on before repairing the car in order to see whether i can be ready to settle the bill and we went through it together, am so happy the car is running well. Thank you team Colonial Cadillac woburn MA. More

Colonial Cadillac Service Department does an excellent job taking care of our vehicles, us as customers and always keeps us informed as to what's going on. GREAT SERVICE! job taking care of our vehicles, us as customers and always keeps us informed as to what's going on. GREAT SERVICE! More

The team at Colonial Cadillac of Woburn delivered a flawless vehicle purchase and delivery experience. Eddie, Randy, and Steven made the entire process incredibly smooth, completely transparent, and flawless vehicle purchase and delivery experience. Eddie, Randy, and Steven made the entire process incredibly smooth, completely transparent, and stress-free. My new Cadillac arrived in pristine condition right as promised, and their customer service was second to none. Highlights: True professionalism from Eddie, Randy, and Stephen Transparent numbers without any hidden surprises Flawless vehicle delivery right on schedule More

Service on my Escalade was amazing. Jim was awesome and kept me informed all day Jim was awesome and kept me informed all day More

We have been and continue to be very satisfied customers of Colonial Cadillac since they took over from Olson Cadillac. We go back well over forty years with Cadillac and the professionalism and personal a of Colonial Cadillac since they took over from Olson Cadillac. We go back well over forty years with Cadillac and the professionalism and personal attention from all departments are exemplary!! Keep up the great work!! Thank for all your hard work and dedication. More

recently purchased a new 2027 Cadillac Vistiq from Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful, professional, and genuinely committed to making the process a positive one. Alec Rogers was my first contact, and he made an excellent impression right away. He was friendly, courteous, and very helpful in explaining everything I needed to know about ordering the vehicle. During the two-month process, including the delays, Alec kept me updated and made sure I always knew where things stood. He also worked with me to provide a great price on the car, which I truly appreciated. Randy King was also wonderful to work with. When Alec was not available, Randy was there to answer my questions and make sure I had the information I needed. His support helped make the entire experience smooth and reassuring. Adam Liebermann was my salesperson when I picked up the car, and he spent a great deal of time with me going over the paperwork and documents. He was patient, thorough, and made sure everything was clearly explained. When I arrived, my new Vistiq was parked out front where you could not miss it, and it looked absolutely fantastic. The service team did an excellent job preparing the car and making it look its best. Adan also took the time to walk me through the technology and features of my new Vistiq, which was extremely helpful. Curtis Piwinski was always courteous and helpful as well. He answered the phone, passed messages along to the team, and helped keep communication moving. It was also very nice to meet him in person when I picked up my car. Finally, I want to recognize Denise Leigh in the Service Department. When I brought my car in for the state inspection, she arranged to have the car picked up, made sure the inspection was completed promptly, and let me know right away when it was done. She also connected me with someone who could answer my questions about charging the vehicle, which I greatly appreciated. Overall, my experience with Colonial Cadillac of Woburn was excellent. Alec, Randy, Adam, Curtis, and Denise all played an important part in making my purchase smooth, comfortable, and enjoyable. I would highly recommend Colonial Cadillac of Woburn to anyone looking for a new vehicle and a team that truly cares about its customers. More