Colonial Cadillac - Service Center

I explained the elusive nature of the problem - your people were unable to find the problem but charged me and additional $300 for failing. people were unable to find the problem but charged me and additional $300 for failing. More

I will not know until the repair work is done. Accident happened on April 26, 2022. Accident happened on April 26, 2022. More

I had a good experience. The repair work was done while I waited in the waiting room. The job was completed and the car functioned properly, The customer service was excel The repair work was done while I waited in the waiting room. The job was completed and the car functioned properly, The customer service was excellent and I was pleased as to how I was treated by everyone/ More

Excellent and on time Denise is always friendly and pleasant. The service was completed timely and accurately. pleasant. The service was completed timely and accurately. More

Christian is always helpful and took time to hear my concerns. I did have to call a few times to hear when my vehicle would be ready, which is why I didn't give the 5 stars. concerns. I did have to call a few times to hear when my vehicle would be ready, which is why I didn't give the 5 stars. More

I have leased several cars from Colonial and have yet to anything but top quality services and customer care. They truly practice what they preach. anything but top quality services and customer care. They truly practice what they preach. More

Always attentive and service oriented. The Manager, Alex Rogers tells it to you straight and honors his word. H also instills these values throughout the staff. He runs a great dealership The Manager, Alex Rogers tells it to you straight and honors his word. H also instills these values throughout the staff. He runs a great dealership and I do not like dealerships. So he has overcome that hurdle with me. Thank you, Alex! More

Good customer service when I was in a dealer ship all the time am so happy because every one did good job. time am so happy because every one did good job. More

Seamless. Easy drop-off followed up by the service advisor's update on the problem and suggested resolution. Received call to pick up car when advisor said i Easy drop-off followed up by the service advisor's update on the problem and suggested resolution. Received call to pick up car when advisor said it would be completed. Service advisor (Denise) was excellent and the repair solved the problem. Great service. More

Excellent, Service rep Renada is very pleasant with all her customers that I have noticed. her customers that I have noticed. More