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992 Reviews of Colonial Cadillac - Service Center
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September 13, 2021
My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, who was coming later. She was unfriendly. Pete was excellent and got me out quickly. Suggestion for improvement: please tell the person who checks in the customers to have some idea when the car will be ready. I had no idea whether to wait or leave and come back later. More
by MHOUSE0
Verified CustomerEmployees Worked With
September 12, 2021
ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More
by JCG1101
September 11, 2021
experienced service people, thoughtful dealer personnel , easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time More
by DOMRANZO
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 11, 2021
The people who work there are very nice. They do good work and follow up on the service . They are close to where we live, its also convenient for us thank you. work and follow up on the service . They are close to where we live, its also convenient for us thank you. More
by DSPLZ
September 07, 2021
Made appt with my salesperson Randy King for service on my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same plac my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same place which made me pleased since i explained i cannot be without transportation. Paul Scola More
by NEWENGLANDFRAMES
Employees Worked With
Randy King, Christian Aylward, Andrew Mackillop
September 06, 2021
Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More
by neno
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 05, 2021
Good prompt service, nice people and professional 👍. Car was ready on time. Jason the mechanic that worked on my car was excellent. Have 3 vehicles. They all come here was ready on time. Jason the mechanic that worked on my car was excellent. Have 3 vehicles. They all come here More
by RIGGLEKENNY
September 05, 2021
I have been a customer at Colonial Cadillac for ten years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. More
by KMUSNIKOW
Employees Worked With
Other Employees :
Christian Aylward
September 03, 2021
Honest assessment of necessary repairs and cost. Great service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. More
by KTRAEGDE
Employees Worked With
September 03, 2021
Always a great experience. I would give them a 10 star if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone More
by ADELIAD
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
